FAQs
What is the primary responsibility of a Globalization Engineer at ServiceNow?
The primary responsibility of a Globalization Engineer is to conduct linguistic testing of localized content, ensuring accuracy across languages, and performing functionality testing of the ServiceNow Platform.
Is fluency in Japanese a requirement for this role?
Yes, native-level proficiency in Japanese is required for the Globalization Engineer position.
What kind of testing will I be involved in as a Globalization Engineer?
You will be involved in linguistic testing, functionality testing, manual testing, and using automated testing tools to ensure the quality of localized content.
What qualifications are preferred for this position?
Preferred qualifications include previous experience with enterprise-level localization testing, familiarity with localization/translation tools, and some knowledge of automated testing frameworks like Java, JUnit, Selenium, and TestNG.
Will I be working alone or as part of a team?
You will be working as part of a team, collaborating with various software development teams to test and report on localization issues.
What skills are important for success in this role?
Important skills include excellent English communication, acute attention to detail, an understanding of functional testing methodologies, and a proactive, self-motivated attitude.
How does the company approach inclusivity in hiring?
ServiceNow values inclusivity and encourages candidates from diverse backgrounds, including those with non-traditional paths, to apply, believing that unique experiences enrich their team.
What work persona options are available for this position?
ServiceNow offers flexible work personas, which may include remote, hybrid, or required in-office work depending on the nature of the job.
Can I apply if I don’t meet all the qualifications?
Yes, candidates are still encouraged to apply even if they don't meet every qualification as the company values unique experiences and perspectives.
What accommodations does ServiceNow provide for applicants?
ServiceNow strives to create an accessible and inclusive experience for all candidates and provides reasonable accommodations upon request during the application process.