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Graduate Account Manager

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T-Tech

21d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need a bachelor's degree, 1+ year IT account management experience, knowledge of IT support/software, communication skills, and willingness to travel.
  • You will support account manager in maintaining client relationships, understand client needs, prepare proposals, coordinate teams, monitor client satisfaction, stay updated with industry trends, and attend sales meetings.

Requirements

  • A bachelor's degree in business, marketing, IT, or a related field.
  • At least one year of experience in account management, sales, or customer service in the IT industry.
  • Knowledge of IT support and software solutions, especially those related to the accountancy sector, such as Microsoft, Mimecast, and SaaS backup.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong analytical, problem-solving, and negotiation skills.
  • Ability to work independently and as part of a team.
  • Self-motivated, proactive, and results-oriented.
  • Willingness to travel and visit clients as required.

Responsibilities

  • Support the senior account manager in building and maintaining strong relationships with clients and prospects.
  • Communicate effectively with clients via phone, email, and face-to-face meetings.
  • Understand the clients' business goals, challenges, and IT needs, and provide them with relevant solutions and services.
  • Assist in preparing and presenting proposals and quotations, and follow up with clients to close deals.
  • Coordinate with the technical team, the sales team, and the vendors to ensure the delivery of IT support and software solutions according to the clients' expectations and specifications.
  • Monitor and report on the performance and satisfaction of the clients, and identify areas for improvement and upselling.
  • Keep up to date with the latest trends and developments in the IT and accountancy sector, and the products and services offered by T-Tech and its partners.
  • Attend and participate in sales meetings, training sessions, and events.

FAQs

What qualifications are required for the Graduate Account Manager position?

We are looking for dynamic, ambitious, and driven individuals who have recently graduated and are eager to jumpstart their career. A background in business, finance, or related fields is preferred.

What are the main responsibilities of a Graduate Account Manager?

The main responsibilities include managing client accounts, developing relationships with clients, analyzing financial data, providing strategic recommendations, and ensuring client satisfaction.

Is there room for growth and advancement in this role?

Yes, this role offers a great opportunity for professional growth and development. Successful Graduate Account Managers have the opportunity to advance within the company and take on more senior roles.

What kind of training and support will be provided for new Graduate Account Managers?

We provide comprehensive training and support to help new Graduate Account Managers succeed in their role. This includes mentorship, on-the-job training, and professional development opportunities.

What qualities are you looking for in a successful Graduate Account Manager?

We are looking for individuals who are proactive, adaptable, and have strong interpersonal skills. The ability to think strategically, communicate effectively, and problem-solve is also important for this role.

Award winning IT & Accountancy specialists, enabling businesses to modernise with technology & providing solid support.

Technology
Industry
51-200
Employees

Mission & Purpose

T-Tech is an award-winning Accountancy and IT Managed Service Provider, supporting mid-tier accountancy firms and professional services across the UK. We ensure technology supports businesses, not only in day-to-day operations but also in strategies for growth. Whilst our office is based in Central London, our staff are scattered countrywide and across Europe, to support our customers wherever they are. Our customers demand and deserve the best service, with proactive and responsive support. We understand the importance of optimising standard operations and we help our customers embrace innovation and drive growth. Whether this requires managing existing infrastructure or, installing a fully outsourced solution, we pledge business continuity and development, simultaneously. We have solidified ourselves within the UK accountancy sector, becoming the go-to provider for all things technology related. Whilst we offer a range of services from IT Support to modern workplace solutions, we also help firms strategically to digitally transform and maximise the value of their investments through industry leading technology. As a result of this, T-Tech have built a unique software solution called Practice Gateway, also referred to as the digital front door, leveraging automation and AI.

Culture & Values

  • Service Centric

    We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile.

  • Agile

    We are agile in our thoughts and actions, anticipating and adapting quickly to new opportunities and situations. We manage changing priorities to work flexibly and with resilience.

  • United

    We succeed as a team, pulling together to achieve our goals. We understand and respect others' views and perspectives. We communicate openly with each other; sharing, challenging and supporting.

  • High Standards

    We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge, enabling us to learn and improve