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Graduate IT Analyst

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ClickJobs.io

9d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    IT & Cybersecurity
  • Hereford, +2

AI generated summary

  • You should have a degree in IT or related field, IT support experience, strong problem-solving skills, knowledge of hardware, networks, SQL, and familiarity with Windows/Mac. Certifications and a UK driving license are preferred.
  • You will manage IT infrastructure, lead projects, ensure security compliance, optimize systems, handle helpdesk tickets, track tech trends, engage stakeholders, and coordinate with IT partners.

Requirements

  • Proficient understanding of computer hardware, network, and telephony applications.
  • Desirable experience with VMWare and networking technologies such as VLAN segregation.
  • Bachelor’s degree in computer science, Information Technology, or related field preferred.
  • Strong A-level qualifications in relevant subjects considered.
  • Proven experience in IT support or a related field.
  • Excellent problem-solving abilities and attention to detail.
  • Strong communication and interpersonal skills.
  • Capability to work independently and collaboratively within a team.
  • Familiarity with Windows and/or Mac operating systems.
  • Knowledge of networking concepts and protocols.
  • Understanding of SQL & passion to develop skills further.
  • Preferred certifications (e.g., CompTIA A+, Microsoft Certified IT Professional).
  • UK driving license.

Responsibilities

  • Collaborate with the Group IT Team to continuously develop and manage IT infrastructure.
  • Ensure alignment of IT security policies and procedures with all IT hardware and software components.
  • Take the lead on new infrastructure projects aimed at improving efficiency and functionality.
  • Offer expert advice on system enhancements and optimizations.
  • Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution.
  • Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage.
  • Engage stakeholders within the organization, clients, and retailers to formulate improvement strategies.
  • Coordinate with solution providers and maintain relationships with IT partners.

FAQs

What is the primary role of the Graduate IT Analyst?

The primary role of the Graduate IT Analyst is to maintain and enhance the IT infrastructure of our partner's organization, ensuring effective support and system improvements.

What qualifications are preferred for this position?

A bachelor's degree in computer science, Information Technology, or a related field is preferred, along with strong A-level qualifications in relevant subjects.

Is previous IT support experience required?

Proven experience in IT support or a related field is desired but not strictly required; a strong IT background and customer-focused approach are essential.

What key skills are important for this role?

Important skills include a proficient understanding of computer hardware, networking concepts, excellent problem-solving abilities, strong communication skills, and familiarity with Windows and/or Mac operating systems.

What certifications could enhance my application for this position?

Preferred certifications include CompTIA A+ and Microsoft Certified IT Professional, which would enhance your application but are not mandatory.

Will I be working independently or as part of a team?

The role requires the capability to work both independently and collaboratively within a team, engaging with stakeholders and other IT partners.

What is the salary range for this position?

The salary range for the Graduate IT Analyst position is £24,000 - £28,000, plus benefits.

Where is the job located?

The position is located at the South Birmingham HQ and requires onsite full-time attendance.

Are there opportunities for career development in this role?

Yes, there are opportunities for career development, including participation in new infrastructure projects and the chance to keep abreast of current technology trends for system improvement.

Is a driving license required for this role?

Yes, a UK driving license is preferred for this position.

ClickJobs.io

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Human Resources
Industry
51-200
Employees
2011
Founded Year

Mission & Purpose

ClickJobs.io is an online job platform that connects employers with job seekers through a streamlined, user-friendly interface. Their ultimate mission is to simplify and enhance the job search and recruitment process, making it easier for candidates to find opportunities and for employers to identify top talent. Their purpose is to provide an efficient and effective recruitment solution, leveraging technology to facilitate meaningful connections and support career advancement and organizational success.