Mission & Purpose
Culture & Values
Safety
We are committed to reducing risks for our employees and customers safely; recording and acting on near misses and proactively encouraging dialogue about safety. We reward safe culture equally with quality and value.
Excellence
We do what we say we are going to do with integrity and to the highest quality so that our customers can operate in the knowledge that their employees and their customers are safe. We work to achieve over 99% monthly service delivery and same-day reporting month on month.
Staff Satisfaction
We provide a safe, equal opportunity, progressive and rewarding work environment for all employees. Comprehensive training is available to ensure that all our employees are fully equipped to carry out their role within the business. We are continually working on ways that help reduce stress for our employees and promote a healthy work-life balance.
Customer Loyalty
Loyal customers are the bedrock of a successful business, and we monitor our performance so that we deliver a positive customer experience and satisfaction. We aim to promote long-term beneficial relationships so that 90% of our customers are willing to recommend us.
Collaboration
We are one team. We believe that the combined power of the group is greater than the total power of a single business, department or individual in providing a proactive, coherent and coordinated service to meet our client’s needs.