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Graduate Process Improvement Manager

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Amazon

12d ago

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Business, Operations & Strategy
  • Barcelona

AI generated summary

  • You need a degree in business or a related field, experience using data for decisions, strong communication skills, knowledge of Lean/Six Sigma, and proficiency in tools like Minitab and Excel.
  • You will implement process improvements, audit for compliance, analyze feedback with data, and collaborate with management to resolve process-related issues.

Requirements

  • A degree in business, supply chain, transportation, economics or a technical field
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
  • Experience in Lean, Six Sigma and Kaizen techniques
  • Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)

Responsibilities

  • Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
  • Audit processes for compliance and work to close any gaps.
  • Analyse feedback and use data to own and implement process improvements at the site
  • Work with station management and other stakeholders to identify and solve process-related issues.

FAQs

What are the basic qualifications needed to apply for the Graduate Process Improvement Manager position?

A degree in business, supply chain, transportation, economics, or a technical field, as well as relevant experience in using data to influence business decisions and communicating with a range of stakeholders, including peers and leadership.

What specific skills will be beneficial for this role?

Experience in Lean, Six Sigma, and Kaizen techniques, as well as proficiency with supporting tools such as Minitab, JMP, MS Excel, and MS Access.

What kind of initiatives will a Process Improvement Manager be responsible for?

They will plan and implement continuous improvement initiatives designed to innovate the driver experience and enhance operational efficiency.

Will there be opportunities for professional growth in this role?

Yes, this dynamic role offers plenty of opportunities for continuous learning and the chance to collaborate with management teams to meet operational goals.

Where will the Process Improvement Manager be based?

The Process Improvement Manager will be based at one of Amazon's sites and may also conduct analysis at other local or national sites as needed.

How does the team contribute to customer experience?

The Amazon Logistics team focuses on improving safety, productivity, and delivery quality, aiming to make customer delivery experiences as smooth as possible.

Is prior experience in a technical field necessary?

While a degree in a technical field is preferred, any qualifications that meet the basic requirements, alongside relevant experience, are considered valuable.

Does Amazon support diversity in its workforce?

Yes, Amazon is an equal opportunities employer and values the employment of a diverse workforce as central to its success.

What is the focus of the Amazon Logistics team, or AMZL?

The focus is on handling last-mile delivery duties efficiently, utilizing creative thinking and continuous improvement initiatives to enhance the delivery experience for customers.

How does Amazon ensure candidate privacy during the hiring process?

Amazon prioritizes the privacy and security of candidate data, as detailed in their Privacy Notice, which outlines how personal data is collected, used, and transferred.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.