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Graduate Process Improvement Manager

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Amazon

14d ago

  • Job
    Full-time
    Mid Level
  • Logistics
    Business, Operations & Strategy
  • Madrid

AI generated summary

  • You need a degree in business or related field, data experience for decision-making, strong communication skills, and expertise in Lean, Six Sigma, Kaizen, and tools like Minitab and Excel.
  • You will drive continuous improvement initiatives, audit processes for compliance, analyze feedback to enhance efficiency, and collaborate with stakeholders to resolve process-related issues.

Requirements

  • A degree in business, supply chain, transportation, economics or a technical field
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
  • Experience in Lean, Six Sigma and Kaizen techniques
  • Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)

Responsibilities

  • Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
  • Audit processes for compliance and work to close any gaps
  • Analyse feedback and use data to own and implement process improvements at the site
  • Work with station management and other stakeholders to identify and solve process-related issues

FAQs

What qualifications are required for the Graduate Process Improvement Manager position?

A degree in business, supply chain, transportation, economics, or a technical field is required, along with relevant experience in using data or anecdotal evidence to influence business decisions and communicating with a range of stakeholders.

What are the key responsibilities of a Process Improvement Manager?

Key responsibilities include planning and implementing continuous improvement initiatives, auditing processes for compliance, analyzing feedback to drive process improvements, and collaborating with management and stakeholders to solve process-related issues.

Is experience in Lean or Six Sigma required for this role?

No, while experience in Lean, Six Sigma, and Kaizen techniques is preferred, it is not required to apply for the position.

What tools may I need to be familiar with for this role?

Familiarity with supporting tools such as Minitab, JMP, MS Excel, and MS Access is beneficial for the position.

Will I be required to frequently travel to different sites?

You may need to carry out analysis at other local or national sites as needed, but the primary role will be based at one specific site.

How does the role contribute to Amazon's logistics operations?

The Process Improvement Manager plays a vital role in streamlining processes, improving safety, productivity, and quality, ultimately enhancing the last-mile delivery experience for customers.

What kind of work environment can I expect in this role?

The work environment involves a dynamic, people-focused culture, with operations that may run on a 24/7 schedule, particularly as many associates work through the night.

Is diversity and inclusion a focus for Amazon's hiring practices?

Yes, Amazon believes that employing a diverse workforce is central to its success, and recruiting decisions are based on experience and skills while valuing diverse perspectives.

What should I do if I need accommodations during the application process?

If you need workplace accommodations or adjustments during the application and hiring process, you can visit Amazon's accommodations webpage for more information or contact your Recruiting Partner.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.