FAQs
What are the main responsibilities of the Graduate Program, Team Lead at the Werklund School of Education?
The main responsibilities include coordinating and supervising student services delivery, managing admissions and registrations, overseeing program changes, supervision, examinations, and convocation processes for over 2,000 student files in 8 graduate programs. The Team Lead is also responsible for training and supervising staff, ensuring compliance with university policies, and producing reports for academic leadership.
What qualifications are required for this position?
An undergraduate degree is required, with some graduate study or a master's degree preferred. Candidates should have at least 5 years of progressive experience within a graduate programs environment, proficiency in Microsoft Office applications, as well as experience with Elevate, PeopleSoft, and PowerBI data management.
Is leadership experience required for this role?
Yes, a minimum of 1 year of leadership experience is required for the Graduate Program, Team Lead position.
What skills are necessary for the Graduate Program, Team Lead position?
Necessary skills include excellent organizational and time management abilities, strong written and verbal communication skills, flexibility in managing heavy workloads and stress during peak periods, and success in assessing staff training needs and delivering programs.
What is the application deadline for this position?
The application deadline for the Graduate Program, Team Lead position is November 04, 2024.
Are there opportunities for professional development and training within this role?
Yes, the role emphasizes providing opportunities for staff to participate in training and development initiatives.
What is the work environment like for this role?
The work environment is characterized by high volume, multiple deadlines, and constant interruptions which can lead to peak periods of high stress. Flexibility and adaptability are key due to continuous changes and shifting priorities.
How many graduate programs will the Team Lead oversee?
The Graduate Program, Team Lead will oversee operations for 8 graduate programs within the Werklund School of Education.
Does the University of Calgary promote diversity and inclusion within its hiring processes?
Yes, the University of Calgary is committed to equity, diversity, and inclusion in its hiring practices and encourages individuals from designated groups to apply.
Will the successful candidate need to communicate with various stakeholders?
Yes, effective communication with administrative staff, faculty members, and students is crucial for this role, requiring the ability to convey information professionally and courteously.