Graduate Research Computing Service Support
UK Research and Innovation
💼 Graduate Job
AI generated summary
- The candidate must have a minimum 2:1 degree in a relevant field, the right to work in the UK, an understanding of the JASMIN team's work, excellent problem-solving skills, self-motivation, time management skills, ability to work in a team, effective communication skills, and desirable skills in Linux computing, Python and bash shell coding, software development, and technical communication.
- The candidate will provide support to scientific users of the JASMIN high-performance data analysis facility, including triaging helpdesk issues, reviewing and editing technical documentation, assisting with service management, contributing to development and maintenance, and actively participating in team activities.
- The STFC Graduate scheme will give you the opportunity to really pursue your interests and passion early in your journey with us, supported by technical training and a broader programme of career support and training and development.
- Our dedicated Early Careers Development Team will provide the right combination of challenge and support throughout, helping you achieve your ambitions. We know that professional recognition is also important to you too, so we will provide mentoring and expertise to help you achieve valued qualifications or chartered status in your chosen field.
- Achieved, or be on course to achieve, a minimum 2:1 degree in a relevant field of study, such as computer science, Earth science, environmental science, physics, maths, engineering or a related subject.
- Have the right to live and work in the UK at the time of starting employment
- Demonstrate an understanding of, and interest in, the work of the JASMIN team and a desire to make a positive contribution
- Excellent problem solving and analytical skills
- Highly self-motivated
- Able to manage your time effectively between multiple tasks
- Able to work effectively as part of a small team
- Effective communication skills
- Skills for one or more of:
- (Scientific) computing environments based on Linux
- Coding, preferably in Python and bash shell environments
- Robust software development & deployment practices
- Communicating and helping others in a technical capacity: training/teaching/demonstrating/instructing/technical writing
2:1 or higher
Area of Responsibilities
Research & Development
- The role of Graduate Research Computing Service Support involves helping to providing support to scientific users of the JASMIN high-performance data analysis facility, across 3 main service areas: compute, storage and the JASMIN community cloud. There would be scope to adapt the role to match the strengths and aptitudes of the right candidate, but it would involve some or all of the following:
- Helpdesk: triage/prioritisation, confirming issues and escalating to expert colleagues
- Information: Reviewing and editing technical documentation and training materials. Helping out at user engagement events such as training courses. Communicating with colleagues and users via relevant platforms (email, Slack, news announcements). Contributing technical articles to the CEDA and JASMIN websites and reports such as the CEDA annual report
- Service management: Helping with actions in response to service incidents, including identifying and documenting issues to be solved. Assisting with generation of reports & metrics relating to service performance and reliability
- Development & maintenance: Contributing (via ideas and/or coding) to development of existing or new services and internal tools. Being assigned specific issues to solve solutions via appropriate code management tools/methods
- Taking part in team activities across the CEDA Division, playing an active part in an outward-focused, innovative and friendly team which has a highly-valued reputation with its user community