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Graduate Technical Solutions Engineer (TAC) - United Kingdom

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Arista Networks

Apr 12

Applications are closed

  • Job
    Full-time
    Entry Level
  • Engineering
  • United Kingdom
    Remote

Requirements

  • Desired Skills:
  • Basic understanding of Linux
  • Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) is a plus
  • The ideal candidate should be able to troubleshoot complex problems while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage.
  • Qualifications:
  • Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred.

Responsibilities

  • Develop a desired level of proficiency in protocols and technologies by effectively leveraging the support and resources provided.
  • Troubleshoot and resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters, via email or on the phone.
  • Find answers to complex challenges by brainstorming with peers and using labs to recreate issues and test solutions.
  • Use interpersonal skills, product knowledge and expertise in responding to daily customer-centric activities.
  • Document customer communication and recurring technical issues to support product quality programs and product development.
  • Engage in documentation activities that will guide our customers to find solutions to issues with Arista products.
  • Graduates will develop their skills by working on many or all of the following technologies:
  • AAA/TACACS, ACL, ARP, BGP, DHCP, 10G/100G/400G Ethernet, Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP, VARP/VRRP, VLAN, VRF
  • WiFi/Campus technologies like 802.11a/b/g/n/ac/ax, Wireless security (WPA2, WPA3), PoE, Wireless clients and drivers
  • Troubleshooting tools such as IXIA, tcpdump, and Wireshark

FAQs

What will be the main focus of the ramp-up program for graduate Technical Solutions Engineers at Arista Networks?

The ramp-up program will focus on learning networking protocols, technologies, and tools. Graduates will have access to labs, mentors, and training on Arista products to build a strong foundation in networking.

What kind of responsibilities will a Technical Solutions Engineer have at Arista Networks?

A Technical Solutions Engineer will be responsible for supporting customers with Arista products and solutions across various industry verticals. This role also involves cross functional interaction with engineering, advanced services, and sales teams internally.

What skills will graduates develop in this role at Arista Networks?

Graduates will have the opportunity to hone critical thinking, customer interaction, and communication skills. They will also have the chance to learn cutting edge technology in the networking domain and work with a World-class team.

What makes this role a great opportunity for students graduating in 2024?

This role offers a chance to start a career with a leader in the networking domain and work in a supportive environment with access to mentors, training, and hands-on experience. Graduates will have the opportunity to learn and grow with a World-class team at Arista Networks.

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Arista Networks

Data-Driven Networking

Technology
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Arista Networks is an industry leader in data-driven, client to cloud networking for large data center, campus and routing environments. Arista’s award-winning platforms deliver availability, agility, automation, analytics and security through an advanced network operating stack.