Logo of Huzzle

Greeter - Emergency Room

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Healthcare
  • Honolulu

AI generated summary

  • You need a high school diploma or equivalent and six months of customer service experience. One year in hospitality is preferred.
  • You will greet patients and visitors, assist with communication, provide responsive customer service, and resolve issues to enhance the experience in the Emergency Department.

Requirements

  • Minimum Qualifications: High school or equivalent. Six (6) months experience in customer service.
  • Preferred Qualifications: One (1) year of customer service experience in hospitality preferred.

Responsibilities

  • As the Emergency Department Greeter, you will open the door to warm and caring customer service that supports patients in emergency or critical medical situations. This includes greeting and acknowledging all customers in a friendly and professional manner upon arrival at the Emergency Department; assisting department staff by facilitating communication with patients and their family and friends; providing immediate and responsive customer service to enhance a positive experience for patients; and handling any issues that may arise or make referrals for appropriate resolutions.

FAQs

What is the primary responsibility of the Greeter in the Emergency Room?

The primary responsibility of the Greeter in the Emergency Room is to provide warm and caring customer service, greeting all customers in a friendly and professional manner, and assisting department staff by facilitating communication with patients and their family and friends.

What are the minimum qualifications required for this position?

The minimum qualifications required for this position are a high school diploma or equivalent, along with six months of experience in customer service.

Are there preferred qualifications for the Greeter position?

Yes, one year of customer service experience in hospitality is preferred for the Greeter position.

What is the work schedule for the Greeter role?

The work schedule for the Greeter role is a rotating schedule of 12-hour shifts.

Is this job full-time or part-time?

This job is a Per Diem position, which means it is part-time and as needed.

What is the pay range for the Greeter position?

The pay range for the Greeter position is between $17.88 and $18.82 per hour.

Where is the Greeter position located?

The Greeter position is located at Pali Momi Medical Center in Aiea, HI.

Is this position part of a bargaining unit?

No, the Greeter position is Non-Bargaining.

Does the position involve interacting with patients in emergency situations?

Yes, the Greeter will interact with patients in emergency situations, providing immediate and responsive customer service to enhance their experience.

What type of experience is valuable for this role?

Experience in customer service, especially in the hospitality industry, is valuable for this role.

Not-for-profit Hawaii healthcare provider, anchored by Kapiolani, Pali Momi, Straub & Wilcox. #HealthierHawaii

Science & Healthcare
Industry
501-1000
Employees
2001
Founded Year

Mission & Purpose

At Hawaii Pacific Health, our mission is to create a healthier Hawaii. We believe that working together, we can make the greatest impact on individuals, families and our communities. We are nearly 7,000 health care professionals all dedicated to providing the highest levels of care, prevention and partnership with our patients. Anchored by our four medical centers—Kapiolani, Pali Momi, Straub and Wilcox—as well as more than 70 convenient locations statewide, Hawaii Pacific Health is uniquely positioned to transform health care as we know it today. Our network of doctors and specialists provides coordinated care that is among the best in the nation. We are partnering with physicians, health plans and the community to improve the health of our population. Our health care teams are built and centered around patients, focusing on prevention, early intervention, monitoring and regular check-ups. Hawaii Pacific Health is a not-for-profit health care system, which means all of our earnings are reinvested into improving medical equipment and facilities. We also invest in research, education and training as well as charity care for underserved people within our island communities. Contact us today and discover why, for generations, Kapiolani, Pali Momi, Straub and Wilcox have been the preferred choices for quality health care in Hawaii.