FAQs
What is the hourly pay for the Team Member position?
The hourly pay for the Team Member position is £11.70.
How many hours will I be working each week?
You will be working 14 hours per week.
Where is the job located?
The job is located at Washington Services, A1(M) Junction 64, Portobello, Birtley, County Durham DH3 2SJ.
Do I need previous customer service experience to apply?
No, previous customer service experience is not required; we are looking for enthusiastic individuals, and we will teach you everything you need to know.
What kind of benefits do you offer?
We offer an annual bonus scheme, up to 60% colleague discount, enhanced benefits including pension and sick pay, development opportunities, and weekly pay.
What will my responsibilities include as a Team Member?
Your responsibilities will include maintaining stock levels, preparing hot food, serving customers, providing exceptional customer service, handling enquiries, operating tills, and maintaining product quality and store cleanliness.
Is there public transport access to the job location?
Some of our sites may have limited or no access to public transport, so it's important to check your ability to access the site before applying.
Are there opportunities for career advancement?
Yes, there are fabulous development opportunities available, including funded qualifications.
Can I apply for seasonal work?
Yes, both permanent and seasonal opportunities are available.
What is the internal title for this role?
Internally, this role is called Customer Service Assistant.