Grocery Order Writer (Buyer / Inventory Replenishment) - Full Time

Whole Foods Market

Jul 11

Applications are closed

Job
Full-time
Junior Level
Hospitality & Retail
Ottawa

Requirements

Comprehensive knowledge of grocery products.
Working knowledge and application of all grocery merchandising expectations.
Ability to educate team on product knowledge and convey enthusiasm.
Strong basic math skills.
Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.
Strong to excellent communication skills and willingness to work as part of a team.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Passion for natural foods and the mission of Whole Foods Market.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Understanding of and compliance with WFM quality goals.
Experience:
12+ months retail experience.
Physical Requirements/Working Conditions:
Must be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Responsibilities

Completes Order Writer training
Replenishes products through proper buying procedures.
Orders perishable and/or non-perishable grocery products and maintains appropriate back stock levels.
Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.
Controls spoilage/shrink; participates in inventory and cycle counting.
Completes spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required.
Ensures orders for product are timely and accurate to monitor inventory turns.
Oversees customer special order procedure.
Analyzes and controls product transfers, waste, and spoilage.
Supports leadership in conducting inventories.
Maintains financial profitability by meeting and exceeding purchasing and sales targets.
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Immediately reports safety hazards and violations.
Performs other duties as assigned by store, regional, or national leadership.

FAQs

What are the main responsibilities of a Grocery Order Writer at Whole Foods Market?

The main responsibilities include ordering and replenishing grocery products, monitoring inventory control, assisting in promotional displays, ensuring adherence to health and safety regulations, providing excellent customer service, and performing various inventory management processes.

What qualifications are required to apply for the Grocery Order Writer position?

The position requires at least 12 months of retail experience, a comprehensive knowledge of grocery products, strong basic math skills, and proficiency in computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.

What physical requirements are expected for this job?

Candidates must be able to lift 50 pounds, stand or walk for 6-8 hours during an 8-hour workday, and perform motions such as bending, twisting, squatting, and reaching. Additionally, they should be able to work in wet and cold environments.

What kind of training will I receive as a new Grocery Order Writer?

You will complete Order Writer training, which covers ordering procedures, inventory management, spoilage control, and adherence to Whole Foods Market standards.

How does this role contribute to customer service?

The role contributes to customer service by ensuring timely and accurate orders, addressing customer needs effectively, and modeling suggestive selling techniques to maximize sales potential.

What skills are necessary for success in this position?

Necessary skills include strong communication, organization, and time management abilities; a passion for natural foods; and the ability to educate team members about products enthusiastically.

Will I be required to work flexible hours?

Yes, the job requires working a flexible schedule, including nights, weekends, and holidays as needed.

What specific inventory management duties does the Grocery Order Writer have?

Duties include monitoring open purchase order reports, controlling inventory spoilage and shrink, conducting inventories, completing necessary worksheets, and overseeing customer special order procedures.

How do I ensure compliance with health and safety regulations in this position?

You must follow established procedures for health and sanitation, report safety hazards, and ensure compliance with Food Safety regulations as required in the department.

What tools and equipment will I be expected to use in this role?

You will be expected to use tools such as box cutters, electric pallet jacks, and other heavy machinery in accordance with safety protocols.

Whole Foods Market

Retail & Consumer Goods

Industry

10,001+

Employees

1980

Founded Year

Mission & Purpose

Whole Foods was founded in 1980 on the belief that where food comes from, and how it’s grown, matters. It meant creating quality standards, working with suppliers who achieve them, and sharing that information with our customers. And it radically changed the way people understood and shopped for food. The result has been the highest quality natural and organic products, an unmatched experience in more than 500+ stores, with a passionate team of over 90,000 team members, 5 percent of our total net profits given back to our communities each year, and millions of customers who put their trust in us every day.