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Group Coordinator

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Accor

18d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Amsterdam

AI generated summary

  • You must be fluent in both written and spoken English, with a preference for Dutch proficiency as well.
  • You will manage group bookings, handle client requests, prepare estimates and contracts, process rooming lists, upsell services, conduct site inspections, and oversee administrative tasks.

Requirements

  • fluent written and spoken knowledge of the English language, and preferably the Dutch language as well.

Responsibilities

  • Responsible for group bookings from A to Z, including:
  • handling incoming requests;
  • discussing wishes and requirements with the client, preparing competitive cost estimates and group offers, finalizing contracts, and making definitive arrangements;
  • processing the rooming lists from the Conference & Events department in the reservation system;
  • maximizing revenue through upselling and pricing strategies;
  • being responsible for welcoming accounts and arranging/conducting site inspections.
  • acting as the link between the organization and its clients;
  • managing administrative tasks, such as processing agreements and communicating them to colleagues in the hotel’s operational departments;
  • applying hotel policies regarding cancellations, no-shows, etc;
  • being responsible for after-sales follow-up.

FAQs

What is the main responsibility of a Group Coordinator at Mövenpick Amsterdam City?

The main responsibility of a Group Coordinator is to manage group bookings from A to Z, which includes handling requests, preparing cost estimates, finalizing contracts, and ensuring smooth communication between clients and the hotel’s operational departments.

What are the working hours for this position?

The working hours for this position are Monday to Friday from 09:00 to 17:00.

Is fluency in any languages required for this role?

Yes, fluent written and spoken knowledge of the English language is required, and knowledge of the Dutch language is preferred.

What is the salary range for this position?

The monthly gross salary for this position ranges between €2,419 and €2,929, in accordance with scale 5 of the Collective Labour Agreement for the Dutch hospitality and catering industry.

How many leave days do employees receive?

Employees receive 25 leave days along with time off for any overtime.

Are there any allowances provided for travel?

Yes, there is a travel allowance of up to €200 per month, based on the actual number of kilometers traveled.

What benefits are offered for working night shifts or on Sundays?

There is a night-shift allowance of 20% and a Sunday allowance of 5% for working during these times.

Are growth and training opportunities provided?

Yes, national and international opportunities for growth and (cross) training opportunities are available for employees.

What kind of bonuses or discounts can employees expect?

Employees can enjoy discounts on rooms, food, and drinks at Mövenpick Hotels & Resorts, as well as a recruitment bonus for bringing in new colleagues and a 50% F&B discount at various hotels in Amsterdam.

How can candidates apply for this position?

Candidates can apply via the Mövenpick website by submitting their motivation letter and CV, or they can contact the HR Office for any questions.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Accor is a leading global hospitality group offering a diverse portfolio of over 5,300 hotels and residences across more than 110 countries. It encompasses a wide range of brands, from luxury to economy, such as Raffles, Fairmont, Sofitel, Novotel, and ibis. Accor is committed to providing exceptional guest experiences through innovative services and a strong focus on sustainability and community engagement. The company aims to create memorable stays while contributing positively to the environment and the communities where it operates.