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Group Strategy Manager, JW Marriott Grosvenor House London

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
  • London

AI generated summary

  • You need a 2-year degree or 2 years' relevant experience, strong analytical and leadership skills, proficiency in computer software, and the ability to meet stakeholder needs and develop others.
  • You will develop group strategies, evaluate sales opportunities, optimize pricing, support Sales, analyze market trends, and enhance revenue management while maintaining stakeholder relationships.

Requirements

  • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or 2 years’ experience in the revenue management, sales and marketing, or related professional area.
  • Previous experience in the Revenue Management discipline preferred but not essential.
  • Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (hotel leadership teams, owners, corporate, guests, etc.).
  • Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
  • Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Executing on a Strategy - taking a predetermined strategy and driving the execution of that strategy.
  • Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
  • Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
  • Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
  • Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Intermediate Computer Skills – Utilizing the internet for job related search and information. Intermediate or higher mastery level of Microsoft Excel.
  • Job Specific Computer Skills - MARSHA, Opera S&C, HPP, MRDW, One Yield, SFA Web/GPO, MS Office applications.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Mathematics - Using mathematics to solve problems. The ability to add, subtract, multiply, or divide quickly and correctly.
  • Developing Others – Participate actively in the development and training of team members / peers to grow skill set and future pipeline talent.

Responsibilities

  • Responsible for developing and communicating group and catering strategies, and evaluating all group sales opportunities in partnership with Sales. After total customer and opportunity consideration, determines the optimal pricing options or alternate date/property options for each lead. Facilitates the evaluation process with the inclusion of customer intelligence as provided by Sales, ensuring a timely and optimal response to all group sales opportunities. Ensures that total hotel revenue and profit are maximized by effectively calculating the displacement of other business and the price-point(s) that will make the business profitable. Provides the Sales Team decision-making and analysis considerations to support and assist Sales Team with tools and resources to understand how the group strategy and opportunity evaluation is determined. Serves as a "sales" and "customer" advocate for the hotel(s) on behalf of Revenue Management.
  • This role provides group strategy support to the Revenue Management team supporting a Cluster or Market portfolio.
  • Provides business evaluation functional expertise and leadership to Sales. Responsible for defining and communicating the group and catering strategies for the Hotel(s). Partners with Sales Team and seeks to understand customer value for property and the company throughout the business evaluation process. Understands and accurately represents individual property sales needs. Facilitates the sales process by ensuring timely and optimal response to all sales leads. Updates market knowledge and aligns strategies and approaches accordingly. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Determines pricing options for leads – group, contract and catering. Serves as the sales and customer advocate for the hotels. Provides recommendations to improve effectiveness of revenue management processes. Communicates market direction to Revenue Management, Sales and Hotel Leaders. Promotes and protects the company’s brand equity. Participates in monthly revenue management forecast cycle. Works with Sales Strategy Team to ensure proper pricing and positioning of the properties within markets. Attends sales strategy meetings/calls to obtain input on overall sales strategy. Participates in the development of market strategy for city-wide and area-based events. Establishes group thresholds and patterns for short- and long-term strategy. Conducts group strategy review meetings to review all group activity (i.e., trends, pace, ADR, future years and crossover goals, projections, etc.). Establishes long-range objectives and specifies the strategies and actions to achieve them. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Shares group strategy philosophy and methodology with the Sales Organization. Performs displacement analysis. Conducts need date evaluations and communicates information to Market Strategy and Revenue Analysis. Maintains and updates strategy tools and systems. Generates and provides accurate and timely results in the form of reports, presentations, etc.
  • Develops and manages hotel level key stakeholder relationships in a proactive manner. Serves as the liaison, when necessary, between property and regional/corporate systems support. Develops and utilizes productive interpersonal and communication skills.

FAQs

What is the location of the Group Strategy Manager position?

The position is located at the Europe Office in London, specifically at Barnard's Inn, 86 Fetter Lane, London, EC4A 1EN, United Kingdom.

Is the Group Strategy Manager position full-time?

Yes, this role is a full-time position.

What categories does this job fall under?

The Group Strategy Manager role falls under the Revenue Management category.

What is the main responsibility of the Group Strategy Manager?

The main responsibility is to develop and communicate group and catering strategies while evaluating all group sales opportunities in partnership with the Sales team.

What qualifications are required for the Group Strategy Manager position?

A 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or 2 years of experience in a related area is required. Previous experience in the Revenue Management discipline is preferred but not essential.

What skills are necessary for this job?

Important skills include meeting the needs of key stakeholders, demonstrating leadership, strong analytical and critical thinking abilities, intermediate computer skills, effective communication, and decision-making skills.

Will the Group Strategy Manager participate in the revenue management forecast cycle?

Yes, the Group Strategy Manager participates in the monthly revenue management forecast cycle.

Is experience in revenue management essential for this position?

No, previous experience in the Revenue Management discipline is preferred but not essential.

What tools and systems should the Group Strategy Manager be familiar with?

The role requires familiarity with MARSHA, Opera S&C, HPP, MRDW, One Yield, SFA Web/GPO, and MS Office applications.

Does Marriott International promote diversity and inclusion in its hiring practices?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.