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GUCCI Client Advisor, Harrods

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Gucci

23d ago

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • London

Requirements

  • Some experience working in a high-end luxury/fashion brand or hospitality
  • Proven track record in achieving sales targets and develop clients
  • Passion for and sound knowledge about Gucci and luxury fashion
  • Works productively in a high-pressure, fast-paced environment
  • Fluent in English, any additional languages would be a plus
  • Ability to work varied hours/days, including weekends as needed

Responsibilities

  • Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
  • Effectively uses cross- and upselling techniques to maximize sales opportunities
  • Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
  • Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
  • Combines styling knowledge with the ability to mix-and-match products to best serve the client
  • Develops local and international client base and seeks to recruit and develop top clients

FAQs

What is the job title for the position being offered?

The job title is Gucci Client Advisor at Harrods.

What type of contract is this position?

This is a full-time, permanent contract.

What are the main responsibilities of a Client Advisor?

Client Advisors are responsible for offering personalized experiences to customers, achieving sales targets, utilizing cross- and upselling techniques, creating emotional client connections, and developing a client base.

What qualifications are required for this role?

Candidates should have some experience in a high-end luxury or fashion brand or hospitality, a proven sales track record, a passion for Gucci and luxury fashion, and the ability to work in a fast-paced environment.

Are language skills important for this position?

Yes, fluency in English is required, and any additional languages would be a plus.

Will I be required to work weekends or varied hours?

Yes, the role requires the ability to work varied hours and days, including weekends as needed.

Is sales experience necessary to apply for this job?

Yes, a proven track record in achieving sales targets and developing clients is necessary.

Is there an opportunity for career growth in this position?

Yes, the role offers opportunities for personal development through building strong relationships and recruiting clients.

What is the start date for this position?

The start date is May 10, 2025.

Does Gucci promote a diverse workforce?

Yes, Gucci values diversity and invites unique talents to showcase their abilities.

Welcome to the world of Gucci

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Founded in Florence, Italy in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine fashion and luxury while celebrating creativity, Italian craftsmanship, and innovation. Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

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