FAQs
What is the job title for this position?
The job title is Guest Experience Expert.
Where is the location of this job?
The job is located at Hotel Arts Barcelona, Marina 19-21, Barcelona, Spain, 8005.
What type of employment schedule is offered for this position?
This position offers a full-time employment schedule.
Is any prior work experience required for this role?
No related work experience is required for this role.
What are the preferred educational qualifications for this position?
A high school diploma or G.E.D. equivalent is preferred for this position.
Will I be required to wear a uniform for this job?
Yes, maintaining a professional uniform and personal appearance is required for this job.
What is the primary responsibility of a Guest Experience Expert?
The primary responsibility is to create memorable and unique experiences for guests throughout their stay, beyond just check-in and check-out processes.
Does this position require supervisory experience?
No supervisory experience is required for this position.
What are the core values emphasized by The Ritz-Carlton in this role?
The core values include delivering gracious and thoughtful service, adherence to the Gold Standards, and a commitment to creating exceptional experiences for guests.
Are there any specific physical requirements for the Guest Experience Expert role?
Yes, the job requires being on your feet and moving around, as well as the ability to lift, carry, and push objects weighing less than or equal to 10 pounds without assistance.
What commitment does Marriott International have regarding diversity and inclusion?
Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, ensuring non-discrimination on any protected basis.
What opportunities for personal growth does this role offer?
The role offers the opportunity to learn and exemplify the Gold Standards of The Ritz-Carlton, allowing you to be proud of the work you do and who you work with.
Is there a chance for advancement within the company?
Yes, Marriott International encourages personal development and the opportunity to be the best version of yourself within a global team.