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Guest Experience Expert

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Madrid

AI generated summary

  • You must have a passion for guest services, operate non-management roles, and work full-time at Aloft Madrid Gran Via, Calle Jacometrezo 4, Madrid, Spain, 28013 (Job #25023358).
  • You will enhance guest experiences by providing exceptional service, ensuring comfort, and fostering a welcoming environment at the hotel. Build relationships and contribute to a positive atmosphere.

Requirements

  • Job Number 25023358
  • Job Category Rooms & Guest Services Operations
  • Location Aloft Madrid Gran Via, Calle Jacometrezo 4, Madrid, Madrid, Spain, 28013
  • Schedule Full Time
  • Located Remotely? N
  • Position Type Non-Management

Responsibilities

  • Job Posting: Additional Information
  • Job Number25023358
  • Job CategoryRooms & Guest Services Operations
  • LocationAloft Madrid Gran Via, Calle Jacometrezo 4, Madrid, Madrid, Spain, 28013
  • ScheduleFull Time
  • Located Remotely?N
  • Position Type Non-Management
  • Marriott International 是履行平等工作機會的僱主。我們深信應招聘多元化員工並秉持包容、以人為本的文化。我們致力於不歧視任何受到保障的群體,例如殘障和退伍軍人身分,或是任何其他適行法律所涵蓋的任何其他群體。
  • 雅樂軒酒店不落俗套,但也不會太過前衛。酒店致力於為來往賓客提供溫馨舒適的落腳點。無論是遛狗途中小酌一杯、會議結束後同事聚會、拜訪當地親朋好友,還是欣賞熱門樂團演出,我們現代個性的設施環境都是賓客休閒放鬆、聯絡親友的理想選擇。雅樂軒歡迎自信樂觀、勇於突破的自我表達者加入我們的大家庭。如果您也期待與他人建立良好關係,那麼雅樂軒一定不會令您失望。加入雅樂軒酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡揚帆啟程,發揮個人價值,追求人生目標,加入卓越國際團隊,展現真我風采。

FAQs

What is the job title for this position?

The job title for this position is Guest Experience Expert.

Where is the job located?

The job is located at Aloft Madrid Gran Via, Calle Jacometrezo 4, Madrid, Madrid, Spain, 28013.

What is the job category for this position?

The job category for this position is Rooms & Guest Services Operations.

What is the work schedule for this job?

This position is scheduled for full-time work.

Is this position remote?

No, this position is not remote; it requires working on-site.

Is this a management position?

No, this position is classified as non-management.

What type of company is hiring for this role?

The position is being offered by Marriott International.

What skills are typically needed for a Guest Experience Expert?

Skills typically needed include strong communication abilities, customer service orientation, problem-solving skills, and a friendly demeanor.

What are the key responsibilities of a Guest Experience Expert?

Key responsibilities include ensuring guest satisfaction, responding to guest inquiries and requests, and providing information about the hotel and local area.

How can I apply for this position?

You can apply for this position through the Marriott International careers website or through job listings where this position is posted.

What are the expected working hours for this role?

The expected working hours will vary but will be aligned with full-time scheduling norms, which may include weekends and holidays.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.