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Guest Experience Expert

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Berlin

AI generated summary

  • You must have experience in Rooms & Guest Services Operations, be available for full-time work, and be located at the Courtyard Berlin City Center. Non-management position, job number 24215234.
  • You will enhance guest experiences, identify improvement opportunities, and collaborate within a small team to ensure exceptional service for travelers at the Courtyard Berlin City Center.

Requirements

  • Job Number24215234
  • Job CategoryRooms & Guest Services Operations
  • LocationCourtyard Berlin City Center, Axel Springer Strasse 55, Berlin, Germany, Germany, 10117
  • ScheduleFull Time
  • Located Remotely?N
  • Position Type Non-Management

Responsibilities

  • Job Number24215234
  • Job CategoryRooms & Guest Services Operations
  • LocationCourtyard Berlin City Center, Axel Springer Strasse 55, Berlin, Germany, Germany, 10117
  • ScheduleFull Time
  • Located Remotely?N
  • Position Type Non-Management
  • Marriott tritt als Arbeitgeber für Chancengleichheit ein. Wir engagieren uns für die Einstellung einer vielfältigen Belegschaft und eine nachhaltige, inklusive Kultur, in der die Mitarbeiter an erster Stelle stehen. Wir verpflichten uns, Personen mit einem Schutzstatus, zum Beispiel Behinderung und Veteranenstatus, oder einem anderen gesetzlich geschützten Status nicht zu diskriminieren.
  • Im Courtyard treibt uns die Leidenschaft an, den Bedürfnissen von Reisenden überall auf der Welt noch besser gerecht zu werden. Das war unsere Inspiration, um das erste Hotel speziell für Geschäftsreisende zu konzipieren. Und aus diesem Grund eröffnet Courtyard seinen Gästen heute besondere Erlebnisse, und zwar unabhängig vom Anlass ihrer Reise. Wir suchen Leistungsträger, die sich mit viel Leidenschaft dafür engagieren, Gästen wirklich außergewöhnliche Erlebnisse zu bieten, die die Arbeit in einem kleinen, aber ambitionierten Team zu schätzen wissen und von der Idee begeistert sind, immer wieder neue Verbesserungsmöglichkeiten zu identifizieren. Und dabei kommt auch der Spaß nicht zu kurz.
  • Bei Courtyard werden Sie Teil des Markenportfolios von Marriott International. Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angehören und das Beste aus sich herausholen.

FAQs

What is the job title for this position?

The job title is Guest Experience Expert.

Where is the Courtyard Berlin City Center located?

The Courtyard Berlin City Center is located at Axel Springer Strasse 55, Berlin, Germany, 10117.

What type of schedule is offered for this position?

This position offers a full-time schedule.

Is this position management or non-management?

This position is classified as non-management.

Does the company encourage diversity in hiring?

Yes, Marriott is committed to hiring a diverse workforce and maintaining an inclusive culture.

What type of candidates is Courtyard looking to attract?

Courtyard is looking for passionate individuals who are dedicated to providing exceptional guest experiences and enjoy identifying areas for improvement within a small, ambitious team.

Will I have the opportunity to work with a global team?

Yes, as part of Courtyard, you will be part of Marriott International's global team.

Are there any specific employee protections mentioned in the job description?

Yes, the company commits to not discriminating against individuals with a protected status, such as disability and veteran status.

What inspires the mission of Courtyard?

Courtyard is inspired by the need to better serve travelers worldwide and was designed as the first hotel specifically for business travelers.

What kind of work environment can I expect?

You can expect to enjoy working in a supportive environment that values fun and collaboration, while striving for excellence in guest experiences.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.