FAQs
What is the job title for this position?
The job title is Guest Experience Expert (Guest Relations Officer).
Where is the location of the job?
The job is located at Aloft Al Mina, Dubai, Sheikh Rashid Road & 37th Street, Dubai, United Arab Emirates.
Is this position full-time or part-time?
This position is full-time.
Is this a management or non-management position?
This is a non-management position.
What are the main responsibilities of a Guest Experience Expert?
The main responsibilities include delivering a wide range of services to guests, processing operational needs, addressing guest requests, sharing local highlights, and assisting with luggage and vehicle loading/unloading.
What qualifications are preferred for this position?
A high school diploma or G.E.D. equivalent is preferred, but no related work or supervisory experience is required.
Is a specific license or certification required for this role?
No, a specific license or certification is not required for this role.
What physical activities are involved in this position?
The position requires standing, sitting, walking for extended periods, moving items weighing up to 50 pounds, and sometimes up to 100 pounds with assistance, as well as bending, twisting, and stooping.
What qualities are important for success in this role?
Critical qualities for success include creating a safe workplace, following company policies, maintaining confidentiality, protecting company assets, and having a professional appearance and communication style.
Does Marriott International support a diverse workforce?
Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
What type of work environment does Aloft Hotels offer?
Aloft Hotels offers a modern and vibrant environment, focusing on connections among guests and with the surrounding area.