FAQs
What is the job title for this position?
The job title is Guest Experience Expert (Japanese Speaking).
Where is the job location?
The job is located at The Westin Manila, San Miguel Avenue corner Lourdes Drive, Ortigas Center, Metro Manila, Philippines.
What is the job schedule?
The schedule for this position is full-time.
Is this position part of management?
No, this position is non-management.
What are the primary responsibilities of a Guest Experience Expert?
The primary responsibilities include delivering a wide range of services to guests, guiding them through their stay, processing operational needs, addressing guest requests, completing reports, and sharing local area highlights.
What qualifications are required for this role?
The preferred qualifications include a high school diploma or G.E.D. equivalent, although no related work experience or supervisory experience is required.
Are there any specific physical requirements for this job?
Yes, Guest Experience Experts will need to be on their feet and moving around, which includes standing, sitting, or walking for extended periods, as well as moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.
Is there any specific training provided for this position?
The job description does not mention specific training, but associates are encouraged to embrace their own well-being practices both on and off property.
What type of company culture does Marriott International promote?
Marriott International promotes a diverse workforce and an inclusive, people-first culture, committed to non-discrimination on any protected basis.
Is knowledge of Japanese required for this position?
Yes, this position is specifically for candidates who can speak Japanese.
What kind of candidates are ideal for this role at Westin?
Ideal candidates are passionate, active, optimistic, adventurous, and take pride in maintaining their well-being.