FAQs
What is the job title for this position?
The job title is Guest Experience Expert.
Where is the Renaissance Barcelona Hotel located?
The hotel is located at Pau Claris, 122, Barcelona, Spain, 8009.
Is the position full-time or part-time?
The position is full-time.
Is any specific identification required for this job?
Yes, a DNI/NIE is required, as governed by Law N21.015.
What are the main responsibilities of a Guest Experience Expert?
Guest Experience Experts take the initiative to deliver a wide range of services that enhance the guest experience throughout their stay, including processing operational needs, addressing guest requests, and sharing local highlights.
What is the required educational background for this position?
A high school diploma or G.E.D. equivalent is preferred.
Is prior work experience required for this role?
No related work experience is required for this position.
Is this position management-level?
No, this position is non-management.
Are there any supervisory experience requirements?
No supervisory experience is required for this role.
What type of physical activity is expected from a Guest Experience Expert?
Guest Experience Experts will be on their feet and moving around, engaging in activities such as standing, sitting, walking, moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.
What values does Renaissance Hotels emphasize for its employees?
Renaissance Hotels emphasizes creating a diverse workforce, sustaining an inclusive culture, and hiring based on non-discrimination for any protected basis.
What opportunities can one expect by joining Renaissance Hotels?
By joining Renaissance Hotels, employees have the opportunity to do their best work, begin their purpose, belong to a global team, and become the best version of themselves.