FAQs
Do we support remote work?
Yes, we are a fully remote team, allowing flexibility in your work environment.
What languages are beneficial for this role?
French or Arabic (written and spoken) would be a huge plus for this position.
What type of skills are required for the Guest Experience Manager role?
Excellent customer service skills, strong communication skills, problem-solving abilities, and the capacity to work well under pressure are essential for this role.
How many years of experience are required for this position?
A minimum of 3 years of experience in the corporate accommodation industry and guest experience processes is required.
Is there an opportunity for career advancement within the company?
Yes, there are incredible opportunities for growth and career advancement at AltoVita.
What kind of training and development support does the company offer?
We provide community building opportunities, quarterly training sessions, and support for hospitality partners through content creation and events.
Are there any wellness benefits included?
Yes, we offer wellness benefits and a wellness budget that can be spent on options like gym memberships, mindfulness applications, and home meal delivery services.
What kind of work culture can I expect at AltoVita?
AltoVita has a culture that values diversity, autonomy, teamwork, and mutual trust, where every member's contribution is valued.
Will I be required to handle high-stress situations?
Yes, the role will involve managing high-stress situations with calm and professionalism.
Is there a flexible vacation policy?
Yes, we provide a generous vacation package to help you recharge or explore.