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Guest Service Associate - Food & Beverage Service

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Marriott International

18d ago

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You need a high school diploma or G.E.D. No prior work or supervisory experience is required, and no specific licenses or certifications are needed.
  • You will maintain cleanliness, set up work areas, ensure proper food presentation, follow safety protocols, assist guests, and complete closing duties while supporting team goals throughout your shift.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
  • Set up, stock, and maintain work areas.
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Guest Service Associate - Food & Beverage Service.

Where is the job location?

The job is located at Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India.

What are the working hours for this role?

This position is full-time.

Is previous work experience required for this job?

No related work experience is required for this position.

What qualifications are preferred for this role?

A high school diploma or G.E.D. equivalent is preferred.

Is supervisory experience necessary for this role?

No supervisory experience is required for this position.

What responsibilities does this role include?

Responsibilities include completing closing duties, maintaining cleanliness, following safety policies, welcoming and acknowledging guests, inspecting cleanliness of utensils, and performing other reasonable job duties as requested by supervisors.

Are there any special certifications needed to apply?

No specific licenses or certifications are required for this position.

What qualities does Marriott looking for in candidates?

Marriott looks for candidates who are confident, innovative, genuine, intuitive, and who can support a positive working relationship with others.

How does Marriott Hotels prioritize their associates?

Marriott Hotels believe that treating associates well leads to better guest experiences, hence they focus on associate well-being and creating opportunities for training, development, and recognition.

Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.