FAQs
What is the job title for this position?
The job title is Guest Service Associate - Front Office.
Where is the job location?
The job is located at Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India, 600018.
Is this position full-time or part-time?
This position is full-time.
Is this a management position?
No, this position is non-management.
What are the main responsibilities of a Guest Service Associate?
The main responsibilities include organizing and conducting guest check-ins/check-outs, processing room reservations and requests, securing payments, and providing information about property amenities and local areas of interest.
Are there any specific skills required for this job?
Yes, candidates should have clear communication skills, the ability to maintain positive working relationships, and a professional appearance.
What should I do if I encounter a problem or need assistance?
If you encounter a problem or need assistance, you should report it to your manager and follow the company's policies and procedures.
Is there an emphasis on diversity and inclusion in the workplace?
Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
What is emphasized in the Courtyard service philosophy?
The Courtyard service philosophy emphasizes providing a guest experience that goes above and beyond and enjoying teamwork while continuously learning and improving.
Do I need to have prior experience in the hospitality industry?
While prior experience in the hospitality industry may be beneficial, it is not explicitly stated as a requirement for this position.
Are there any physical requirements for this job?
Yes, the job may require standing, sitting, or walking for extended periods and the ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
Are there opportunities for career growth within the company?
Yes, Marriott International encourages personal and professional development, providing opportunities for career growth within the company.