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Guest Services (Fast Casual)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Pembroke Pines

AI generated summary

  • You must be 16+, have a valid Food Worker Card, one year of serving experience preferred, communicate effectively in English, and maintain a friendly demeanor while standing and walking for long periods.
  • You will set up and clean your station, greet guests, take and input orders, deliver food, check guest satisfaction, and comply with all beverage service regulations.

Requirements

  • Must be 16 years of age or older
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • Ascertain guest satisfaction throughout the meal service
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What is the minimum age requirement for this position?

The minimum age requirement for this position is 16 years of age or older.

Is previous experience necessary for this role?

While it is preferred to have a minimum of one year of previous serving experience, it is not strictly required.

What type of certification do I need to work in this role?

A valid Food Worker Card is required to work in this position.

Is there a dress code for this role?

Yes, employees are expected to maintain a courteous, friendly, and professional demeanor, which includes adhering to the restaurant's dress code.

What are the working hours for this part-time position?

The working hours may vary, but as a part-time position, you can expect to work flexible shifts primarily during peak hours.

Do I need to interact with guests during my shift?

Yes, interacting with guests is a key part of the job, as you will be greeting them, taking orders, and ensuring their satisfaction throughout the meal service.

Are there any specific regulations I should be aware of regarding alcohol service?

Yes, you must abide by all state and federal regulations as well as the restaurant's liquor policies, particularly concerning serving alcoholic beverages to minors and intoxicated guests.

What physical demands should I expect in this role?

You should be prepared to stand, walk, and carry food trays for prolonged periods of time as part of your duties.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.