Logo of Huzzle

Guest Services (Fast Casual)

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Pembroke Pines

AI generated summary

  • You must be at least 16, have a valid Food Worker Card, one year of serving experience preferred, communicate well in English, and maintain a friendly demeanor while standing and walking for long periods.
  • You will greet guests, take and input orders, ensure kitchen accuracy, deliver meals, check guest satisfaction, and comply with beverage-serving regulations.

Requirements

  • Must be 16 years of age or older
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • Ascertain guest satisfaction throughout the meal service
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What is the age requirement for this position?

You must be 16 years of age or older to apply for this position.

Is a Food Worker Card necessary for this job?

Yes, a valid Food Worker Card is required for this position.

How much experience do I need to have to be considered for this role?

We prefer a minimum of one year of previous serving experience.

What languages do I need to speak for this job?

You must be able to effectively communicate in English, both verbally and in writing.

What is the work environment like?

The work environment involves standing, walking, and carrying food trays for prolonged periods of time in a fast-casual restaurant setting.

Are employees required to follow any specific regulations regarding alcohol service?

Yes, employees must abide by all state and federal regulations, as well as restaurant liquor policies, when serving alcoholic beverages to minors and intoxicated guests.

What are the typical responsibilities of a Guest Services employee?

Responsibilities include checking the station for cleanliness, greeting guests, taking and inputting orders into the Point of Sale system, retrieving and delivering accurate orders, and ascertaining guest satisfaction during service.

What is the employment type for this role?

This position is part-time with a competitive salary.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.