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Guest Services (fast casual)

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Palm Beach Gardens, +1

Requirements

  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand and walk for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Ascertain guest satisfaction throughout the ordering process
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for this position?

The position is part-time, and the specific working hours may vary based on the restaurant's needs.

Is previous experience required for this role?

Yes, a minimum of one year of previous serving experience is preferred.

Do I need any certifications to apply?

Yes, a valid Food Worker Card is required.

What is the dress code for Guest Services staff?

The dress code typically includes a professional uniform suitable for a fast casual dining environment, which will be provided or specified upon employment.

Is there an opportunity for advancement within the company?

Yes, we encourage growth and development within the company, and there are opportunities for advancement.

Will I need to handle cash and payments?

Yes, as part of your duties, you may be responsible for processing payments and handling cash.

Are there any health and safety guidelines I need to follow?

Yes, all employees must abide by state and federal regulations concerning health and safety, including food safety protocols.

What kind of training will I receive for this position?

You will receive training on restaurant policies, customer service standards, and safety procedures to ensure you are well-prepared for your role.

Are there discounts or benefits for employees?

Yes, employees may be eligible for discounts on meals and other benefits, depending on company policy.

What qualities are you looking for in a candidate?

We are looking for candidates with a courteous, friendly, and professional demeanor who can effectively communicate in English and provide excellent customer service.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.