Logo of Huzzle

Guest Services (Fast Casual)

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Pembroke Pines, +1

Requirements

  • Must be 16 years of age or older
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • Ascertain guest satisfaction throughout the meal service
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for this part-time position?

The working hours may vary, and you should check with the management for specific shift schedules.

Is prior experience required for this role?

A minimum of one year of previous serving experience is preferred, but not mandatory.

What age do I need to be to apply for this position?

You must be at least 16 years of age to apply for this position.

Do I need any specific certifications to work here?

Yes, a valid Food Worker Card is required.

Will I be responsible for taking orders and serving food?

Yes, you will take orders, input them into the Point of Sale computer, and serve food to guests.

What should I do if a guest is not satisfied with their meal?

You should ascertain guest satisfaction throughout the meal service and address any concerns promptly, ensuring their issues are resolved.

Is training provided for new hires?

Yes, training will be provided to new hires to ensure they meet all job requirements and understand the restaurant's policies and procedures.

Are there any specific policies regarding serving alcohol?

Yes, you must abide by all state and federal regulations regarding serving alcoholic beverages, including policies related to minors and intoxicated guests.

What skills are important for success in this role?

Effective communication, a courteous and friendly demeanor, and the ability to stand and carry food trays for prolonged periods are essential for success in this role.

Can I get more information about the salary for this position?

The salary is competitive, and you can discuss specific details during the interview process.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.