FAQs
What are the job responsibilities for the Guest Services position?
The Guest Services role involves checking station set-up and cleanliness, greeting guests, explaining specials and promotions, taking orders, inputting them into the Point of Sale system, retrieving and delivering orders, ensuring guest satisfaction, and abiding by serving regulations.
What is the minimum age requirement for this position?
The minimum age requirement for the Guest Services position is 16 years of age or older.
Is previous experience required for this job?
While not mandatory, a minimum of one year of previous serving experience is preferred for this position.
What qualifications do I need to apply?
You need to have a valid Food Worker Card and the ability to effectively communicate in English, both verbally and in writing.
What are the working hours for this position?
The position is part-time, and specific working hours will be discussed during the interview process.
Do I need to have any specific skills or qualities to succeed in this role?
Yes, a courteous, friendly, and professional demeanor is essential, along with the ability to stand, walk, and carry food trays for prolonged periods of time.
Are there any health and safety regulations that I need to be aware of?
Yes, it is important to abide by all state and federal regulations, including those pertaining to the serving of alcoholic beverages to minors and intoxicated guests.
How do I apply for the Guest Services position?
You can apply for the position by submitting your application through our careers page or visiting the restaurant location directly.
Is there a possibility for advancement in this position?
Yes, there may be opportunities for advancement within the company based on performance and experience.
Will I receive training for this role?
Yes, training will be provided to help you understand your responsibilities and ensure you are equipped to provide excellent guest services.