FAQs
What are the working hours for the Guest Services position?
The position is part-time and specific working hours will be discussed during the interview process.
Is previous experience in the food service industry required?
While a minimum of one year of previous serving experience is preferred, we encourage all applicants to apply.
Is a Food Worker Card mandatory for this position?
Yes, a valid Food Worker Card is required to ensure compliance with health and safety standards.
What type of personality is the ideal candidate expected to have?
We are looking for candidates with an amazing personality who can greet guests in a friendly and courteous manner.
Are there any specific communication skills required for this role?
Yes, candidates must be able to effectively communicate in English, both verbally and in writing.
Will I have to stand for long periods in this position?
Yes, the ability to stand and walk for prolonged periods of time is required for this role.
What is the policy regarding serving alcohol?
Employees must abide by all state and federal regulations as well as restaurant liquor policies regarding serving alcoholic beverages to minors and intoxicated guests.
How do you ensure guest satisfaction in this role?
You will ascertain guest satisfaction throughout the ordering process by engaging with guests and addressing their needs and concerns.
Is there any training provided for new hires?
Yes, new hires will receive training on restaurant policies, customer service standards, and health regulations.