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Guest Services (Fast Casual)

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Pembroke Pines

Requirements

  • Must be 16 years of age or older
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • Ascertain guest satisfaction throughout the meal service
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for this position?

The position is part-time; specific working hours will be discussed during the interview process.

Is there a minimum age requirement to apply for this job?

Yes, applicants must be at least 16 years of age or older.

Is previous experience in the food service industry required?

While not mandatory, a minimum of one year of previous serving experience is preferred.

Do I need a specific certification to work in this role?

Yes, a valid Food Worker Card is required for this position.

Is this position primarily focused on serving guests?

Yes, the role involves greeting guests, taking orders, delivering food, and ensuring guest satisfaction throughout their meal.

Are there any physical requirements for this job?

Yes, candidates must be able to stand, walk, and carry food trays for prolonged periods of time.

Will I be responsible for handling alcoholic beverages?

Yes, you will need to abide by all state and federal regulations regarding serving alcoholic beverages, including to minors and intoxicated guests.

What type of training will I receive?

You will receive on-the-job training regarding station set-up, order processing, and customer service procedures.

What is the pay rate for this position?

The salary is competitive; specific rates will be discussed during the interview.

Are there opportunities for growth within the company?

Yes, dedicated employees may have opportunities for advancement within the organization.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.