FAQs
What are the working hours for the Guest Services position?
The Guest Services position is part-time, with flexible hours that may vary based on the restaurant's needs.
Is previous experience required for this role?
While not mandatory, a minimum of one year of previous serving experience is preferred.
What is the age requirement to apply for this position?
Applicants must be at least 16 years of age to qualify for the Guest Services position.
Is a food worker card necessary to apply?
Yes, a valid Food Worker Card is required for this position.
What are the main responsibilities of a Guest Services team member?
Responsibilities include greeting guests, taking and inputting orders, retrieving and delivering food, and ensuring guest satisfaction throughout the meal service.
Are there any specific regulations regarding serving alcohol?
Yes, all employees must abide by state and federal regulations, as well as restaurant liquor policies, regarding serving alcoholic beverages to minors and intoxicated guests.
Is training provided for new employees?
Yes, training will be provided to ensure new employees are comfortable and knowledgeable in all aspects of the role.
What skills are important for success in this role?
Key skills include effective communication, a friendly and professional demeanor, and the ability to stand and carry food trays for prolonged periods.