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Guest Services (Fast Casual)

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  • Job
    Full-time
    Junior (1-2 years)
  • Pembroke Pines, +1

Requirements

  • Requirements
  • - Must be 16 years of age or older
  • - Valid Food Worker Card required
  • - Prefer a minimum of one year of previous serving experience
  • - Ability to effectively communicate in English (verbal and written)
  • - Must have a courteous, friendly and professional demeanor
  • - Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • Ascertain guest satisfaction throughout the meal service
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for the Guest Services position?

The position is part-time, and specific working hours can vary based on the restaurant's schedule and needs.

Is prior experience required for this position?

While previous serving experience is preferred, we encourage all interested candidates to apply regardless of their experience level.

What is the minimum age requirement for this job?

Candidates must be at least 16 years of age to apply for the Guest Services position.

Is a Food Worker Card necessary for this role?

Yes, a valid Food Worker Card is required for this position to ensure compliance with health regulations.

How should I communicate if I have additional questions about the job?

You can reach out directly to our HR department via email or phone for any further questions regarding the position.

What type of demeanor is expected from Guest Services staff?

A courteous, friendly, and professional demeanor is essential for effectively engaging with guests and providing excellent service.

Will I need to carry food trays during my shift?

Yes, the role requires the ability to stand, walk, and carry food trays for prolonged periods to deliver orders to guests effectively.

Are there any specific regulations I need to be aware of when serving alcohol?

Yes, you must abide by all state and federal regulations as well as restaurant liquor policies, especially those pertaining to serving alcohol to minors and intoxicated guests.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.