FAQs
What are the work hours for the Guest Services position?
The Guest Services position is part-time, and specific hours will be discussed during the interview process.
Is previous experience required for this role?
Preferably, candidates should have a minimum of one year of prior serving experience.
Is a Food Worker Card mandatory for this position?
Yes, a valid Food Worker Card is required.
What is the dress code for the position?
Employees are expected to maintain a clean and professional appearance, adhering to the restaurant's uniform policy.
Do I need to be flexible with my schedule?
Yes, flexibility is important as hours may vary based on business needs.
Is training provided for new employees?
Yes, training will be provided to ensure you are familiar with our processes and standards.
Are there opportunities for advancement within the restaurant?
Yes, we encourage growth within the company, and there may be opportunities for promotion based on performance.
How do you ensure guest satisfaction in this role?
You will check in with guests throughout the ordering process and address any concerns to ensure their needs are met.
Can I work this job while attending school?
Yes, many of our employees balance their shifts with school schedules; flexibility is encouraged.
Are tips included in the salary, or is it hourly pay?
The position is paid hourly, and tips are typically received based on guest appreciation for service.