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Guest Services (Fast Casual)

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Wellington, +3

Requirements

  • Requirements
  • Amazing personality
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand and walk for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Ascertain guest satisfaction throughout the ordering process.
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the work hours for the Guest Services position?

The Guest Services position is part-time, and specific hours will be discussed during the interview process.

Is previous experience required for this role?

Preferably, candidates should have a minimum of one year of prior serving experience.

Is a Food Worker Card mandatory for this position?

Yes, a valid Food Worker Card is required.

What is the dress code for the position?

Employees are expected to maintain a clean and professional appearance, adhering to the restaurant's uniform policy.

Do I need to be flexible with my schedule?

Yes, flexibility is important as hours may vary based on business needs.

Is training provided for new employees?

Yes, training will be provided to ensure you are familiar with our processes and standards.

Are there opportunities for advancement within the restaurant?

Yes, we encourage growth within the company, and there may be opportunities for promotion based on performance.

How do you ensure guest satisfaction in this role?

You will check in with guests throughout the ordering process and address any concerns to ensure their needs are met.

Can I work this job while attending school?

Yes, many of our employees balance their shifts with school schedules; flexibility is encouraged.

Are tips included in the salary, or is it hourly pay?

The position is paid hourly, and tips are typically received based on guest appreciation for service.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.