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Guest Services (fast casual)

Applications are closed

  • Job
    Full-time
    Entry Level
  • Palm Beach Gardens, +2

Requirements

  • Requirements
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand and walk for prolonged periods of time

Responsibilities

  • Job Responsibilities:
  • - Checks station before, during and after shift for proper set-up and cleanliness
  • - Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • - Ascertain guest satisfaction throughout the ordering process
  • - Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for this part-time position?

The working hours may vary, but you can expect flexible scheduling based on the restaurant's operational needs.

Is prior experience required for this role?

Preferably, candidates should have a minimum of one year of previous serving experience.

Do I need a specific certification to apply?

Yes, a valid Food Worker Card is required to apply for this position.

Will I receive training for this job?

Yes, training will be provided to ensure you are familiar with our menu, procedures, and customer service expectations.

What is the dress code for this position?

The dress code is generally casual yet professional, adhering to the restaurant's uniform policy.

How do I communicate with guests if they have questions or concerns?

You should greet guests in a friendly and courteous manner, and be prepared to assist them throughout the ordering process to ensure their satisfaction.

Are there opportunities for advancement within the company?

Yes, we promote a culture of growth and development, and there may be opportunities to advance into higher roles.

Is there a focus on customer service in this position?

Yes, customer service is a key focus of the role, as you will be responsible for ascertaining guest satisfaction throughout their dining experience.

Do I need to be knowledgeable about the menu and promotions?

Yes, you should be familiar with the menu items and any current promotions to effectively inform and assist guests.

Are there any physical demands for this job?

Yes, the ability to stand and walk for prolonged periods of time is required for this role.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.