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Guest Services (Fast Casual)

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Pembroke Pines, +2

Requirements

  • - Must be 16 years of age or older
  • - Valid Food Worker Card required
  • - Prefer a minimum of one year of previous serving experience
  • - Ability to effectively communicate in English (verbal and written)
  • - Must have a courteous, friendly and professional demeanor
  • - Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

  • - Checks station before, during and after shift for proper set-up and cleanliness
  • - Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • - Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • - Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • - Ascertain guest satisfaction throughout the meal service
  • - Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What is the employment type for this position?

The employment type for this position is part-time.

Is prior experience required for this job?

A minimum of one year of previous serving experience is preferred but not mandatory.

What age must I be to apply for this job?

You must be 16 years of age or older to apply for this position.

Is a Food Worker Card necessary for this role?

Yes, a valid Food Worker Card is required to be considered for this position.

What are the main responsibilities of a Guest Services team member?

Main responsibilities include greeting guests, taking and inputting orders, retrieving and delivering orders, ensuring guest satisfaction, and maintaining cleanliness of the station.

Do I need to have communication skills for this job?

Yes, the ability to effectively communicate in English (both verbal and written) is necessary for this role.

What kind of work environment should I expect?

You should expect a fast-paced work environment, requiring you to stand, walk, and carry food trays for prolonged periods of time.

Are there any regulations I need to follow while serving alcoholic beverages?

Yes, you must abide by all state and federal regulations as well as restaurant liquor policies regarding serving alcohol to minors and intoxicated guests.

What is the salary for this position?

The salary for this position is competitive, although specific figures are not mentioned in the job description.

How should I approach guest interactions in this role?

You should greet guests in a friendly and courteous manner, explaining any specials and promotions to enhance their dining experience.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.