FAQs
What are the working hours for the Guest Services position?
The position is part-time, with specific hours to be discussed during the interview process.
Is the Guest Services position open to individuals without prior experience?
While previous serving experience is preferred, applicants without experience may still apply.
What age must applicants be to qualify for this role?
Applicants must be 16 years of age or older to qualify for the Guest Services position.
Is a Food Worker Card required for this job?
Yes, a valid Food Worker Card is required to ensure compliance with health regulations.
What responsibilities does a Guest Services staff member have during their shift?
Responsibilities include checking the station for cleanliness, greeting guests, taking and inputting orders, delivering food, ensuring guest satisfaction, and adhering to serving regulations.
Are there opportunities for training within this role?
Yes, new hires will receive training to ensure they are familiar with procedures, including the use of the Point of Sale system and customer service expectations.
How should applicants demonstrate their communication skills?
Applicants should effectively communicate in English, both verbally and in writing, during the application and interview process.
Is experience in fast casual dining preferred for this position?
Yes, a minimum of one year of previous serving experience in a fast casual or similar environment is preferred.