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Guest Services (Fast Casual)

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Pembroke Pines, +1

Requirements

  • Must be 16 years of age or older
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • Ascertain guest satisfaction throughout the meal service
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for this part-time position?

The working hours may vary, but typically involve evening and weekend shifts to accommodate guest needs.

Is any prior experience necessary for this role?

While previous serving experience is preferred, it is not strictly necessary; we welcome enthusiastic candidates who are eager to learn.

Do I need to have a Food Worker Card before applying?

Yes, a valid Food Worker Card is required for this position.

What tasks will I be responsible for during my shift?

You will be responsible for checking the station's cleanliness, greeting guests, taking orders, delivering food, and ensuring guest satisfaction.

Is there an age requirement for this position?

Yes, applicants must be 16 years of age or older to qualify for this role.

What kind of environment can I expect while working?

You can expect a fast-paced, friendly, and dynamic environment focused on providing excellent guest services.

Will I be trained on the Point of Sale system?

Yes, training will be provided for the Point of Sale system as part of the onboarding process.

Are there opportunities for advancement within the company?

Yes, we encourage professional development, and there are opportunities for career advancement for dedicated employees.

What should I wear for my shift?

Employees are expected to adhere to the restaurant's uniform policy, which generally includes a clean and professional appearance.

Are breaks provided during my shift?

Yes, breaks will be scheduled according to the duration of your shift and company policies.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.