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Guest Services (Fast Casual)

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Wellington, +4

Requirements

  • Amazing personality
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand and walk for prolonged periods of time

Responsibilities

  • Job Responsibilities:
  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Ascertain guest satisfaction throughout the ordering process
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for this position?

The position is part-time, and specific working hours may vary based on scheduling needs.

Is prior experience necessary for this role?

Yes, a minimum of one year of previous serving experience is preferred.

Do I need any certifications to apply?

Yes, a valid Food Worker Card is required for this position.

What qualities are you looking for in a candidate?

We are looking for candidates with an amazing personality, a courteous and friendly demeanor, and the ability to communicate effectively in English.

Will I be required to serve alcohol in this role?

Yes, you will be required to abide by state and federal regulations regarding the serving of alcoholic beverages.

Is there a dress code for employees in this position?

Yes, you will need to adhere to the restaurant's dress code, which typically includes a uniform and appropriate footwear.

What does the training process look like for new hires?

New hires will undergo training that covers restaurant policies, customer service expectations, and food safety practices.

Is there an opportunity for advancement in this position?

Yes, there are potential opportunities for advancement based on performance and availability of positions.

How do you ensure guest satisfaction during the ordering process?

Staff members are trained to engage with guests, provide information on specials and promotions, and check in on their satisfaction throughout the dining experience.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.