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Guest Services (Fast Casual)

Applications are closed

  • Job
    Full-time
    Junior (1-2 years)
  • Pembroke Pines, +2

Requirements

  • - Must be 16 years of age or older
  • - Valid Food Worker Card required
  • - Prefer a minimum of one year of previous serving experience
  • - Ability to effectively communicate in English (verbal and written)
  • - Must have a courteous, friendly and professional demeanor
  • - Ability to stand, walk, and carry food trays for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
  • Retrieves order from kitchen, confirms its accuracy and delivers it to guests
  • Ascertain guest satisfaction throughout the meal service
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for the Guest Services position?

The working hours for the Guest Services position are part-time, and specific schedules will be discussed during the interview process.

Is previous experience required for this role?

Yes, a minimum of one year of previous serving experience is preferred for the Guest Services position.

What qualifications do I need to apply for this job?

You must be 16 years of age or older and have a valid Food Worker Card to apply for the Guest Services position.

Are there any language requirements for this position?

Yes, the ability to effectively communicate in English, both verbally and in writing, is required for this position.

What should I expect during a typical shift?

During a typical shift, you will be responsible for preparing your station, greeting guests, taking and processing orders, delivering food, and ensuring guest satisfaction throughout the meal service.

Are there any policies regarding serving alcohol?

Yes, all employees must abide by state and federal regulations and restaurant liquor policies, including serving alcoholic beverages responsibly and not serving to minors or intoxicated guests.

Is there a dress code for this job?

Yes, there is likely a dress code that you will need to follow, and it will be provided during the onboarding process.

Can I apply if I don't have a Food Worker Card?

No, a valid Food Worker Card is required to apply for the Guest Services position, but you may obtain one before starting the job if hired.

Will I receive training for this position?

Yes, training will be provided to help you understand your responsibilities and the procedures of our restaurant.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.