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Guest Services (fast casual)

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Palm Beach Gardens

AI generated summary

  • You must have a valid Food Worker Card, a year of serving experience, strong English communication skills, a friendly demeanor, and the ability to stand and walk for extended periods.
  • You will ensure station cleanliness, greet guests warmly, explain specials, gauge guest satisfaction, and adhere to alcohol service regulations.

Requirements

  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand and walk for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Ascertain guest satisfaction throughout the ordering process.
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What is the location of the Guest Services position?

The position is located in Palm Beach Gardens, FL.

What is the employment type for this role?

The employment type is part-time.

What kind of salary can I expect for this position?

The salary is competitive, but the exact amount may vary based on experience and qualifications.

What are the primary responsibilities of a Guest Services team member?

Responsibilities include checking the station for cleanliness, greeting guests, explaining specials and promotions, assessing guest satisfaction, and adhering to alcohol service regulations.

Do I need any specific certifications for this position?

Yes, a valid Food Worker Card is required.

Is previous serving experience necessary for this job?

While not mandatory, a minimum of one year of previous serving experience is preferred.

What language proficiency is required for this role?

Effective communication in English, both verbal and written, is required.

What kind of demeanor should I have to succeed in this role?

A courteous, friendly, and professional demeanor is necessary.

What physical requirements are associated with this position?

The ability to stand and walk for prolonged periods of time is required.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.