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GV Managed Services Americas 158853

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ADP

15d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Accounting & Tax
  • Hyderabad, +1

AI generated summary

  • You need a bachelor's in commerce/business, 2+ years in the role, MS Office & SAP HR knowledge, payroll/accounting expertise, strong communication skills, and flexibility for US shifts.
  • You will process payroll for clients in the Americas, manage client inquiries, ensure quality controls, resolve issues, and implement process improvements while collaborating with various teams.

Requirements

  • Holds a bachelor’s degree in commerce on business administration.
  • Has completed at least 2 years in the current process and has been a consistent performer.
  • Expertise in MS office, knowledge on SAP HR will be helpful.
  • Knowledge on payroll, accounting, legislation.
  • Ability to perform reconciliations, checks and balances.
  • Excellent communication skills to interface with multinational clients and internal users in the region.
  • Ability to multi-task, flexible to working hours and ready to work in the US shift timings.

Responsibilities

  • Responsible for timely processing end to end payrolls for America, Canada and Mexico Clients. Payroll frequency will be weekly, semi-monthly, fortnightly, monthly, off-cycles and reversals.
  • Frequently interfacing with various teams primarily with internal support teams and directly with the Clients.
  • Ensure quality controls in the payroll process and update documentation- includes reconciliation of results and audit checks.
  • Act as day-to-day liaison with client designated contacts for payroll-related processing and respond to client inquiries and take appropriate action ensuring timely review and resolution of issues.
  • Maintain client payroll procedure manuals and business process documents.
  • Manage client issues in Siebel system and work with client and internal partners to classify, prioritize and follow-up.
  • Analyze and resolve complex issues encountered within the team and/or client; Demonstrate strong analytical and error resolution skills for complex payroll environments.
  • Identify, recommend and implement process improvement methodologies that strengthen service delivery.
  • Act as a Checker to review various Payrolls (On-Cycle, Off-cycle and ROEs etc) worked & ready to deliver by the Maker Skills and Experience.
  • Excellent communication skills to interface with multinational clients and internal users in the region.
  • Ability to multi-task, flexible to working hours and ready to work in the US shift timings.

FAQs

What is the primary responsibility of this role?

The primary responsibility of this role is to timely process end-to-end payrolls for clients in America, Canada, and Mexico, ensuring quality controls and addressing client inquiries.

What payroll frequencies will I be handling?

You will handle payrolls that are weekly, semi-monthly, fortnightly, monthly, as well as off-cycles and reversals.

Are there specific software skills required for this position?

Expertise in MS Office is required, and knowledge of SAP HR will be helpful.

What educational background is preferred for this role?

A bachelor's degree in commerce or business administration is preferred.

How many years of experience are required for this position?

At least 2 years of experience in the current process and a history of being a consistent performer are required.

What skills are emphasized for this role?

Strong analytical and error resolution skills for complex payroll environments, as well as excellent communication skills for interfacing with multinational clients and internal users, are emphasized.

How does this role contribute to process improvements?

The role involves identifying, recommending, and implementing process improvement methodologies that strengthen service delivery.

What is the work schedule for this position?

The position requires flexibility in working hours and readiness to work during US shift timings.

What type of environment will I be working in?

You will be a key member of the GlobalView MS Americas team, working in a collaborative environment interfacing with various internal support teams and directly with clients.

Is there a commitment to diversity and inclusion at ADP?

Yes, ADP is committed to an inclusive, diverse, and equitable workplace and ensures equal employment opportunities for all applicants.

What ethical standards does ADP uphold?

ADP has a long history of conducting business with the highest ethical standards and expects its employees to uphold integrity and foster a respectful workplace.

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings