FAQs
What is the primary responsibility of this role?
The primary responsibility of this role is to timely process end-to-end payrolls for clients in America, Canada, and Mexico, ensuring quality controls and addressing client inquiries.
What payroll frequencies will I be handling?
You will handle payrolls that are weekly, semi-monthly, fortnightly, monthly, as well as off-cycles and reversals.
Are there specific software skills required for this position?
Expertise in MS Office is required, and knowledge of SAP HR will be helpful.
What educational background is preferred for this role?
A bachelor's degree in commerce or business administration is preferred.
How many years of experience are required for this position?
At least 2 years of experience in the current process and a history of being a consistent performer are required.
What skills are emphasized for this role?
Strong analytical and error resolution skills for complex payroll environments, as well as excellent communication skills for interfacing with multinational clients and internal users, are emphasized.
How does this role contribute to process improvements?
The role involves identifying, recommending, and implementing process improvement methodologies that strengthen service delivery.
What is the work schedule for this position?
The position requires flexibility in working hours and readiness to work during US shift timings.
What type of environment will I be working in?
You will be a key member of the GlobalView MS Americas team, working in a collaborative environment interfacing with various internal support teams and directly with clients.
Is there a commitment to diversity and inclusion at ADP?
Yes, ADP is committed to an inclusive, diverse, and equitable workplace and ensures equal employment opportunities for all applicants.
What ethical standards does ADP uphold?
ADP has a long history of conducting business with the highest ethical standards and expects its employees to uphold integrity and foster a respectful workplace.