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H&M Sales Associate - Albany



20d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Albany

AI generated summary

  • You are a passionate, positive team player who thrives in a fast-paced, customer-focused environment. Must be able to lift, stand for long periods, and work flexible hours.
  • You will greet and assist customers, maintain a tidy sales floor, unpack and label merchandise, stock garments, process transactions, promote loyalty program, collaborate with team, and ensure safety procedures are followed.


  • Passionate for customer service and helping people find their style
  • A multi-tasker who enjoys working in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job!
  • A team player with a flexible approach
  • You have the ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Must be able to work a flexible work schedule including nights and weekends


  • Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
  • Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
  • Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
  • Actively process, stock, and replenish garments on sales floor and stock room
  • Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
  • Eager to educate and promote our H&M Loyalty program to our customers
  • Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
  • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
  • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store


What are the main responsibilities of a H&M Sales Associate?

As a H&M Sales Associate, your main responsibilities include advising customers, keeping them in style, delivering the Best Customer Experience, contributing to store sales and profit, putting customers first, offering assistance, sharing product and fashion knowledge, creating an easy shopping environment, practicing great garment care, and collaborating with colleagues to create a Best Team.

What kind of skills are required for this position?

The skills required for a H&M Sales Associate include excellent customer service, strong communication and interpersonal skills, a passion for fashion and trends, product knowledge, teamwork skills, adaptability, attention to detail, and a proactive approach to sales.

What are the working hours for a H&M Sales Associate in Albany?

The working hours for a H&M Sales Associate in Albany may vary, but typically include evenings, weekends, and holidays to accommodate peak shopping times. Flexibility in scheduling is required for this position.

Is there room for growth within the company as a Sales Associate?

Yes, there is room for growth within H&M as a Sales Associate. With dedication, hard work, and a passion for retail, Sales Associates have the opportunity to advance to higher positions within the company, such as Sales Team Lead or Store Manager.

Fashion & Arts
Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.