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H&M Sales Associate - Boise



20d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Boise

AI generated summary

  • You are passionate, inclusive, and a team player who thrives in a fast-paced retail environment, able to lift heavy items, stand for long periods, work flexible hours, and embrace learning on the job.
  • You will engage customers, maintain sales floor, unload merchandise, process transactions, promote loyalty program, assist colleagues, and ensure safety protocols are followed.


  • Passionate for customer service and helping people find their style
  • A multi-tasker who enjoys working in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job!
  • A team player with a flexible approach
  • You have the ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Must be able to work a flexible work schedule including nights and weekends


  • Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
  • Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
  • Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
  • Actively process, stock, and replenish garments on sales floor and stock room
  • Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
  • Eager to educate and promote our H&M Loyalty program to our customers
  • Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
  • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
  • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store


What is the main responsibility of a Retail Sales Associate at H&M?

The main responsibility of a Retail Sales Associate at H&M is to deliver the Best Customer Experience that contributes to the store’s sales and profit.

How should a Retail Sales Associate prioritize customer interactions?

A Retail Sales Associate should always put customers first, offer assistance, and share their product and fashion knowledge.

What kind of environment should a Retail Sales Associate create in the store?

A Retail Sales Associate should create an environment that is easy for customers to shop through store operations and great garment care.

How should a Retail Sales Associate contribute to creating a successful team?

A Retail Sales Associate should actively share knowledge and skills with colleagues to contribute to creating a Best Team to meet customer expectations.

Fashion & Arts
Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.