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H&M Sales Associate - Burbank

H

H&M

5d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Burbank

AI generated summary

  • You must be customer-service oriented and enjoy a fast-paced environment. A team player with a positive attitude, ability to lift 20+ pounds, stand for long periods, and work flexible hours. Willingness to learn and contribute to a creative team.
  • You will provide excellent customer service, maintain a tidy sales floor, unload and stock merchandise, process transactions, promote loyalty programs, assist colleagues, and ensure safety and security procedures are followed at all times.

Requirements

  • Passionate for customer service and helping people find their style
  • A multi-tasker who enjoys working in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job!
  • A team player with a flexible approach
  • You have the ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Must be able to work a flexible work schedule including nights and weekends

Responsibilities

  • Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
  • Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
  • Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
  • Actively process, stock, and replenish garments on sales floor and stock room
  • Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
  • Eager to educate and promote our H&M Loyalty program to our customers
  • Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
  • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
  • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

FAQs

What are the main responsibilities of a Retail Sales Associate at H&M?

A Retail Sales Associate at H&M is responsible for providing excellent customer service, sharing product and fashion knowledge, maintaining store operations, and contributing to the overall sales and profit of the store.

Who does a Retail Sales Associate report to at H&M?

A Retail Sales Associate reports to the Department Managers at H&M, with a dotted line to the Department Supervisor.

Fashion & Arts
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.