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H&M Sales Associate - Houston

H

H&M

12d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Houston

AI generated summary

  • You must be passionate about customer service, enjoy working in a fast-paced environment, and be a team player. Able to lift, stand for long periods, and work flexible hours including nights and weekends.
  • You will engage with customers, maintain a tidy sales floor, unload and stock merchandise, process transactions, promote loyalty programs, collaborate with colleagues, and ensure safety and security procedures are followed.

Requirements

  • Passionate for customer service and helping people find their style
  • A multi-tasker who enjoys working in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job!
  • A team player with a flexible approach
  • You have the ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Must be able to work a flexible work schedule including nights and weekends

Responsibilities

  • Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
  • Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
  • Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
  • Actively process, stock, and replenish garments on sales floor and stock room
  • Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
  • Eager to educate and promote our H&M Loyalty program to our customers
  • Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
  • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
  • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

FAQs

What are the main responsibilities of an H&M Sales Associate in Houston?

The main responsibilities of an H&M Sales Associate in Houston include advising customers, keeping them in style, delivering the Best Customer Experience, contributing to the store's sales and profit, putting customers first, offering assistance, sharing Product and Fashion knowledge, creating an easy shopping environment, and actively contributing to creating a Best Team.

How should an H&M Sales Associate in Houston interact with customers?

An H&M Sales Associate in Houston should always put customers first, offer assistance, share knowledge and skills, and create a welcoming environment for shoppers.

What standards, policies, procedures, and legal requirements should an H&M Sales Associate in Houston adhere to?

An H&M Sales Associate in Houston should work in accordance with H&M standards, policies, procedures, and legal requirements to ensure a successful shopping experience for customers.

Fashion & Arts
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.