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H&M Sales Associate - Tucson



20d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Tucson

AI generated summary

  • You must be passionate, multi-tasker, creative, team player, and able to lift 20+ lbs, stand for long periods, and work flexible hours.
  • You will engage with customers, maintain a tidy sales floor, process merchandise, promote loyalty program, and ensure safety and security at all times.


  • Passionate for customer service and helping people find their style
  • A multi-tasker who enjoys working in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job!
  • A team player with a flexible approach
  • You have the ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Must be able to work a flexible work schedule including nights and weekends


  • Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
  • Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunities
  • Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
  • Actively process, stock, and replenish garments on sales floor and stock room
  • Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
  • Eager to educate and promote our H&M Loyalty program to our customers
  • Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment
  • Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
  • Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store


What is the main responsibility of a H&M Sales Associate?

The main responsibility of a H&M Sales Associate is to deliver the Best Customer Experience by advising customers, keeping them in style, and contributing to the store’s sales and profit.

What skills are required to be successful as a H&M Sales Associate?

To be successful as a H&M Sales Associate, you should have strong customer service skills, knowledge of fashion and products, the ability to work in a team, and excellent communication skills.

How can a H&M Sales Associate create an environment that is easy for customers to shop?

A H&M Sales Associate can create an easy shopping environment by following Store Operations and ensuring Great Garment Care for all products. They should also offer assistance and share their knowledge with customers.

What are the expectations for teamwork and collaboration as a H&M Sales Associate?

As a H&M Sales Associate, you are expected to actively contribute to creating a Best Team by sharing knowledge and skills with colleagues. Teamwork and collaboration are key to meeting customers’ expectations.

What guidelines and standards should a H&M Sales Associate follow in their role?

A H&M Sales Associate should work in accordance with H&M standards, policies, procedures, and legal requirements. It is important to always prioritize the customer and represent the brand positively.

Fashion & Arts
Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.