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Hardware Asset Engineer

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Okta

10d ago

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Dublin

AI generated summary

  • You need 3-5 years in IT support, expertise in Windows/Mac OS, skills in vendor management, knowledge of Okta, Jamf, and Intune, and experience supporting executives.
  • You will troubleshoot technical support tickets, manage hardware inventory, facilitate onboarding, collaborate with procurement, oversee vendor relationships, and support executives using Okta, Jamf, and Intune.

Requirements

  • Minimum of 3-5 years of experience in IT support or a related technical role required.
  • Possesses in-depth expertise in both Windows and Mac OS platforms.
  • Collaborate closely with procurement and finance teams to ensure alignment on purchasing strategies and budgetary goals.
  • Overseeing vendor relationships, including negotiating contracts, managing performance, and ensuring timely delivery of services and products.
  • Possess in-depth knowledge of Okta, Jamf, and Intune for effective management and security of user identities, devices, and applications.
  • Skilled in providing support to executives and high-profile stakeholders.

Responsibilities

  • Proficient in troubleshooting and resolving Level 1 to Level 3 technical support tickets.
  • Oversee inventory and asset management, including receiving, assembling, and maintaining hardware, while ensuring accurate tracking and ongoing oversight of all assets.
  • Facilitating the onboarding process for new employees, ensuring a smooth transition and seamless integration into the company culture and workflow.
  • Collaborate closely with procurement and finance teams to ensure alignment on purchasing strategies and budgetary goals.
  • Overseeing vendor relationships, including negotiating contracts, managing performance, and ensuring timely delivery of services and products.
  • Possess in-depth knowledge of Okta, Jamf, and Intune for effective management and security of user identities, devices, and applications.
  • Skilled in providing support to executives and high-profile stakeholders.

FAQs

What is the primary role of a Hardware Asset Engineer at Okta?

The primary role of a Hardware Asset Engineer at Okta is to oversee the lifecycle of hardware assets, including managing inventory, ensuring timely procurement, tracking asset deployment, and maintaining records of hardware configurations and warranties.

What kind of experience is required for this position?

A minimum of 3-5 years of experience in IT support or a related technical role is required.

What operating systems should candidates be familiar with for this role?

Candidates should possess in-depth expertise in both Windows and Mac OS platforms.

Will the Hardware Asset Engineer be involved in the onboarding process for new employees?

Yes, the role includes facilitating the onboarding process for new employees to ensure a smooth transition and seamless integration into the company culture and workflow.

Are there any preferred qualifications for this position?

Yes, extra credit will be given for experience in overseeing vendor relationships, in-depth knowledge of Okta, Jamf, and Intune, and providing support to executives and high-profile stakeholders.

Does Okta celebrate diversity in the workplace?

Yes, Okta celebrates a variety of perspectives and experiences and fosters diversity, equity, inclusion, and belonging.

What benefits can a full-time employee expect at Okta?

Full-time employees can look forward to amazing benefits, opportunities to make a social impact, and a dynamic work environment tailored to support their needs.

Is Okta an equal opportunity employer?

Yes, Okta is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to various factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, and more.

Can this position support remote work?

Yes, Okta supports remote work but in a hybrid format.

What is the focus of the Business Technology Team at Okta?

The focus of the Business Technology Team is to accelerate the delivery of business outcomes by driving clarity, collaboration, and accountability, ultimately aiming to “Accelerate Okta’s Scale and Growth.”

The World's Identity Company

Technology
Industry
1001-5000
Employees
2009
Founded Year

Mission & Purpose

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Benefits

  • Healthcare

  • Sick pay insurance

  • Pension scheme

  • Dental