FAQs
What is the job title for this position?
The job title is HCM Client Service Consultant (HR/Payroll) - Preferred Bilingual English/Spanish.
What are the main responsibilities of the Client Service Consultant?
The Consultant is responsible for solving client challenges, including issue resolution, answering questions, training users on ADP technology, and ensuring client satisfaction.
Is prior experience in client service necessary?
Yes, prior client service or systems integration experience is required for this role.
Are degrees required for this position?
A college degree is preferred but not required; the skills necessary for the job are more important.
What language skills are preferred for this role?
The preferred qualifications include being bilingual in English and Spanish.
What kind of clients will I be working with?
You will primarily work with clients who have 1,000 or more employees.
What is ADP's approach to training and development?
ADP provides award-winning training and opportunities for ongoing learning and development for its employees.
What ethical standards does ADP expect its employees to uphold?
ADP expects its employees to uphold the highest ethical standards, embodying the core value that "Integrity is Everything."
Is there an emphasis on diversity and inclusion at ADP?
Yes, ADP is committed to fostering an inclusive and equitable workplace and has received recognition for its diversity and inclusion efforts.
What type of benefits does ADP offer?
ADP offers a comprehensive benefits package that includes medical, dental, vision, life insurance, retirement savings options, wellness programs, paid time off, and more.
Does ADP support volunteering activities?
Yes, ADP provides company-paid time off for volunteering for causes that employees care about.
How does ADP ensure employee health and well-being?
ADP focuses on the mental health and well-being of its employees by providing support and creating a culture that values self-care.