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Head of HR - On-Site

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Wenzel's the Bakers Ltd.

28d ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
  • Hilton Head Island
  • Quick Apply

AI generated summary

  • You need CIPD Level 5 or equivalent, excellent communication and influencing skills, HR generalist experience, confidence with senior managers, and a fast-paced work ethic. Retail/FMCG experience is a plus.
  • You will provide HR support, foster employee engagement, manage relations and grievances, ensure compliance, coach leaders, promote wellbeing, oversee recruitment, and maintain employee records.

Requirements

  • CIPD (minimum level 5) or HR Management equivalent experience
  • Excellent communication skills, able to build and maintain excellent relationships, adapt to their audience across all levels of employees and have strong influencing skills
  • Ability to display confidence and initiative when advising senior managers across the full HR remit
  • True HR Generalist experience including disciplinary, managing change and a strong understanding of employment law
  • Professional and commercial approach
  • Drive, enthusiasm and tenacity to work well and deliver in a fast-paced environment.
  • Prior experience of managing multiple stores / sites is advantageous, but not essential.
  • Prior experience of retail/FMCG desirable

Responsibilities

  • Support day to day operations and provide HR advice to the business, both for head office and operations;
  • Build meaningful relationships across all levels, serving as a trusted advisor who inspires confidence and fosters connection;
  • Champion our employee experience by designing and implementing engagement initiatives that make our workplace truly special;
  • Support with general elements of employee benefits;
  • Work with the HR team to keep all systems up to date, examples include the HR system, Recruitment system and Training platform;
  • Create an inclusive culture where diverse perspectives are celebrated and everyone belongs
  • Manage and resolve complex employee relations issues, ensuring fair and consistent application of company policies.
  • Attend and support management to carry out thorough investigations into employee grievances, disciplinary matters, and other workplace issues.
  • Prepare detailed investigation reports and recommend appropriate actions based on findings.
  • Provide guidance and support to managers on ER matters, including disciplinary actions, grievances, and performance management.
  • Maintain up-to-date knowledge of employment law and ensure the company’s compliance with all relevant legislation.
  • Act as the first point of contact for in-store conflict resolution, working closely with managers and employees to address and resolve issues promptly and effectively.
  • Mediate disputes between employees, fostering a positive and collaborative work environment.
  • Implement and promote conflict resolution strategies to minimise future disputes.
  • Coach manager to become effective leaders.
  • Promote employee wellbeing initiatives and ensure that the welfare of employees is prioritised.
  • Provide support and advice to employees on personal or work-related issues, referring them to appropriate services when necessary.
  • Monitor and manage absence levels, short and long term absence, implementing strategies to reduce absenteeism and support employee health.
  • Oversee HR processes such as recruitment for key roles, onboarding, and performance appraisals, ensuring they are carried out efficiently and effectively.
  • Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection regulations.
  • Assist in the development and implementation of HR policies and procedures.
  • Supporting the Senior Leadership Team with any projects or ad hoc tasks as required.
  • This list if non exhaustive.

FAQs

Is this position on-site or remote?

This position is on-site at our Head Office in Northwood, Watford.

What are the working hours for this role?

This is a full-time position, requiring 5 days a week of work.

Who will the Head of HR report to?

The Head of HR will report to the COO.

What qualifications are needed for this role?

A minimum of CIPD Level 5 or equivalent HR Management experience is required.

Is prior retail or FMCG experience necessary?

While prior experience in retail or FMCG is desirable, it is not essential.

What responsibilities will the Head of HR have?

Responsibilities include supporting HR operations, managing employee relations, promoting employee welfare, overseeing HR administration, and supporting the Senior Leadership Team with various projects.

What benefits are offered with this position?

Benefits include a negotiable salary, free lunch on workdays, a 50% staff discount in-store, enrollment in the company pension scheme, an additional holiday on or around your birthday, and unlimited fresh ground coffee or hot drinks.

Is this position suitable for someone looking to grow in their HR career?

Yes, this role is a great opportunity for someone eager to develop their HR skills in a supportive and growth-oriented environment.

How do you ensure a diverse workforce?

Wenzel’s The Bakers is committed to creating an inclusive culture where diverse perspectives are celebrated and everyone belongs.

What should applicants expect after applying?

Due to the volume of applications, the company is unable to respond to every applicant. If you do not hear from us within a week, unfortunately, you have been unsuccessful on this occasion.

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Wenzel's the Bakers Ltd.

Our bread makes the sandwich

201-500
Employees
1975
Founded Year

Mission & Purpose

Wenzel’s was established in 1975 and swiftly became a favourite brand of locals in the Northwest London region. We have now spread across Essex, Buckinghamshire, Hertfordshire and many boroughs in London. We are received with open arms from our customers and we ensure our products are the freshest, tastiest and most delicious products out there! We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. In order to achieve these objectives, we invest a great deal of time and money in training, product development, and future design to ensure that Wenzel’s is the best bakery brand around!